Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
4
need a link
on April 13, 2015
Posted by: maia447
when TT says there is an error, it would be helpful if there were a link to the place the error appears
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Proofread your programming
on April 13, 2015
Posted by: ragerry33
In several instances the program asked me for a response, the frame for the question and response came up on the screen, but it was blank. The program would not continue until it received a response. In other cases I got into loops in the questions that were difficult to get out of. One situation that was a headache was the fact that I totaled a car and used the insurance pay out to buy a replacement. The program simply could not understand this.
What's great about it: Good at getting all the obscure forms completed accurately
What's not so great: sloppy programming
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keep up the good work!
on April 13, 2015
Posted by: Sandlover
I've been using Turbo Tax ever since it came out. I usually have fairly complicated returns to prepare and Turbo Tax has walked me through and helped me understand all of it. I've also used the help phone line with a professional tax person for particular situations and was greatly impressed. One year I used another tax product - what a mistake. It was tedious, confusing and I wasn't sure I had even done my return correctly. So, take my tip and use Turbo Tax every year!
What's great about it: Easy to understand & use
What's not so great: none so far
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2014 Taxes
on April 13, 2015
Posted by: jghiuwrywyer
This customer did not provide a text review.
What's great about it: Easy to use
What's not so great: Step-by-Step requires you to answer questions previously answered if you select 'Edit'.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
SECOND REVIEW THIS YEAR
on April 13, 2015
Posted by: WYLDWYN2
This year's Turbo Tax was a disaster. Poor instructions, very difficult to print properly; no option for mixed methods of filing federal and state returns (either print both or send both electronically). I am finished for this year and also for the future. I've used Turbo Tax for many years, even when it still went by the name "Macintax". However, you may remove my name from your "automatic" resubscribe list because I intend to try out a different program for my 2015 taxes.
What's great about it: Easy to download; format familiar
What's not so great: See review
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's a major help
on April 13, 2015
Posted by: AuntFran
I first used TurboTax for the 2003 tax year. Up until that time I owned nothing except a car and only had one source of income. 1040EZ covered all those previous years. In 2003 I purchased a trailer as my primary residence. TurboTax walked me through my first itemized tax returns and has been helping me ever since. Last year I became disabled and lost the trailer partway through the year due to foreclosure, but I still needed TurboTax to help me with the final stuff. Unfortunately, I will be going back to the 1040EZ next year. I will miss the great support and wonderful features of TurboTax.
What's great about it: takes me step by step through everything
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
1099R
on April 13, 2015
Posted by: Mab6
This customer did not provide a text review.
What's not so great: The instructions for the state return re 1099R's seem difficult and incomplete. Everyone I spoke to feels the same.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Pin
on April 13, 2015
Posted by: butch10
I asked your support people for to assist me submitting my 2014 return as it keeps getting rejected because it doesn't recognize me. The answer I got was to file a 2013 return. I FILED A 2013 RETURN LAST YEAR. This answer doesn't help me.
What's not so great: Everything was great until I got to the E file part. Explanations could have been more helpful.
Written by a customer while visiting turbotax.intuit.com