Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
4
Did my mother's federal and state returns
on April 12, 2015
Posted by: CookieHeart
from Chicago, IL
Overall, the product worked well although it has gotten much more expensive recently. I used the Premium edition which was not necessary for my mother but was for my own returns. If not for my own, I would have done hers by hand.
What's great about it: Self-explanatory and simply to follow.
What's not so great: Had trouble finding special state schedules.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used TT for Years
on April 12, 2015
Posted by: Ritchb1953
I've successfully used Turbo Tax for years and find it to be very easy to use. Especially since it fills out the current year's forms from last year's returns. Will continue to do so and recommend to my friends.
What's great about it: Easy to Use
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
almost great
on April 12, 2015
Posted by: sunshine456
This customer did not provide a text review.
What's great about it: easy to use
What's not so great: unable to claim 1/2 ownership on sale of stocks - therefore had to claim the sale as entirely mine
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
why change
on April 12, 2015
Posted by: pleasewhy
from Grand Rapids MI
Why, after all these years do I need to upgrade to pro? I don't run a home office, I just have a few investments that provide K-1 forms. Hate the change and added cost. Most likely to switch software next year.
Also, my city return is not working correctly (had worked the last 10 years plus). Adding income to "resident" column, when we are non-residents, but work within the city. In the past the software would ask if this added income (capital gains) was obtained within the city. Not this year.
What's great about it: works as expected
What's not so great: had to upgrade to pro or home office. Never required that in the past 15 years. Also, my city return is not working.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still a great product
on April 12, 2015
Posted by: JenWF
from Lebanon, NJ
I've been using turbotax for years and always think it's great. This year, I had some knew areas I had to cover and found turbotax's format of walking through very helpful in making sure I didn't miss anything. The explanations were great and I feel confident.
What's great about it: Easy to navigate with good descriptions of everything, got me through a complicated return.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Did ok
on April 12, 2015
Posted by: ApprenticeCPA
from Ft. Lauderdale, FL
Did ok. A couple of miscellaneous deductions I was never asked about. I had to pay back this year bonus money for which I had paid taxes in the past and which was over $3,000 and this never came up. I would have lost several thousand dollars if I had missed this.
What's great about it: Step by step
What's not so great: If you are not aware of other possible options and only follow the steps, may miss important stuff
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty good
on April 12, 2015
Posted by: ElleDee
from Boulder, CO
We have used Turbotax since with was called Macintax (a long time!). All the hype about the issues earlier in the year made it so we upgraded to Premier even though we didn't need to. Went smoothly, but we have a pretty straight forward situation. We plan to continue to use.
What's great about it: pretty straight forward
What's not so great: Didn't offer "save", just did it, leaving me unsure if it had saved; upgraded to Premier due to all the issues
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Experience
on April 12, 2015
Posted by: ChrisW345
from San Jose, CA
I have used Turbo Tax for many years and it does what I need it to do. Overall, it is straight forward and intuitive to use and the help generally explains things well.
A couple of cautions:
1. If you have a HSA, entering the amount from the W2 can look deceptive: it looks like your company gave you the money when you contributed it. For me, it was labeling only. The software handled it without adding to my income.
1. If you have a HSA, entering the amount from the W2 can look deceptive: it looks like your company gave you the money when you contributed it. For me, it was labeling only. The software handled it without adding to my income.
2. I had a schedule K last year, but not this year. For some reason, the software imported one and I had to jump through some hoops to delete it.
If you get into some esoteric items, like schedule K for partnerships, it can get difficult to enter these properly. (I had this situation in tax year 2013.) For me, I found the Turbo Tax help thin in this area. Also, the form I received from the firm was not very well explained . Turbo Tax can't help what information comes with my tax forms, but the filing experience was difficult for this situation.
However, for very common conditions, wages, interest, stock sales, etc. Turbo Tax works very well. The downloads worked well overall, the state tax calculated efficiently, and the software was easy to use.
What's great about it: Intuitive, user friendly
What's not so great: Handling the HSA is confusing, Import is a little buggy
Written by a customer while visiting turbotax.intuit.com