Customer reviews from startech.com
StarTech - 1-Port PCI Serial Adapter Card - Green
Average customer rating
3.5 out of 5
3.5
(4 Reviews)
Open Ratings Snapshot
Rating breakdown 4 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
1
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Customer Reviews for StarTech - 1-Port PCI Serial Adapter Card - Green
Customer Rating
3 out of 5
3
Suggestion for documentation
on September 30, 2014
Posted by: Rob12345
An arrow showing where pin 1 is for the parallel cable would've been helpful. The stock photo provided on Amazon, CDW, and shown on the box contradicts what is show on the front of the manual.
Written by a customer while visiting startech.com
Customer Rating
5 out of 5
5
Great support
on December 7, 2016
Posted by: James
Purchased this product, couldn't get the driver installed. Spoke with support via chat and they remotely connected and fixed the problem. A+ very impressed. Thank you!
Written by a customer while visiting startech.com
Customer Rating
5 out of 5
5
Works perfectly
on February 22, 2017
Posted by: ZEUS_GB
We use these cards for all our PCs that connect to scientific instruments (Agilent etc).
No problems getting the drivers installed or the instruments to communicate.
Solid cards that just work. Can't recommend them enough.
Written by a customer while visiting startech.com
Customer Rating
1 out of 5
1
Does not work with large files transfering
on March 11, 2020
Posted by: GleisonZ1
Our application requires large files download (3MB) with baud rate of 115200 and using this model of device we are getting many issues, mainly loss of data and comunication being stopped. We have no issues with other models
Response from startech.comBy Matt, Customer Support, March 13, 2020
We always try to ensure our customers have exceptional experiences with our products and we apologize for the difficulties you're having with our PEX2S553LP. This card should not be dropping data or stopping communication and this may be fixed by uninstalling the drivers and downloading/installing the latest drivers directly from our website at www.startech.com/support. If you require assistance we'd be happy to help get this card working properly for you. You can contact us at www.startech.com/chat or 1-800-265-1844 where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com