Customer reviews from whirlpool.com
Whirlpool - Duet 7.5 Cu. Ft. 13-Cycle Electric Dryer - White
Average customer rating
4.4
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
82
4 Stars
23
3 Stars
7
2 Stars
2
1 Star
9
85%of customers recommend this product.
(
100 out of
118)
Customer Reviews for Whirlpool - Duet 7.5 Cu. Ft. 13-Cycle Electric Dryer - White
Customer Rating
1
Black grease on towels first time used
on September 22, 2015
Posted by: Ecohouse
from WA
The very first load I dried with this heat pump dryer ruined my white towels. I removed them from the dryer and they have black grease marks on them. I wiped the inside of the dryer with a white rag and found the grease at the back of the drum along the seam where the brush and metal drum meet. I cleaned it off completely, dried a load of jeans and then checked for grease. Yes, more grease inside the dryer. I called Whirlpool and set up service. I'm feeling pretty awful about this purchase, the upcoming service two weeks away and getting resolution.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Exactly what we needed!
on November 2, 2016
Posted by: Anonymous
from Texas
We have our new ventless dryer for almost a month now and LOVE it! It solves a venting issue for our home, and has been the perfect solution. Standard vent dryers were taking 2+ hour for a load of clothes to dry, but with the ventless dryer we are averaging 30-45 minutes. We could not be happier, and hope the technology stays around forever!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Pleasant Surprise
on August 12, 2015
Posted by: Teri, the cat lady
from Kirkland, WA
When we bought our ventless dryer, I was somewhat skeptical that it would dry things thoroughly. It has exceeded my expectations, and things come out dry and less wrinkled than before. I love the fact that the dryer reminds me when it's time to clean the extra filter - I do not have to remember how many loads have been done until it's the 5th load. I also like the "pleasant" signal when the laundry is done. The best part is knowing we will never have a dryer fire because it is ventless. Using less energy is always a plus too. All in all, it's been a good purchase!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
HybridCare Ventless Dryer with Head Pump
on August 5, 2015
Posted by: Mac on the water
from Florida
The drying time takes hours (literally) for some loads so I'm not sure it's saving energy. Still on the fence about it
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
works great so far
on April 19, 2016
Posted by: Anonymous
from Pompano Beach, Florida
the dryer so far is just what I wanted. A dust free environment. Very efficient.I have my concerns though as to how it will hold up over time. Hope the engineering was done right
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Whining gives me a headache!
on June 8, 2015
Posted by: Anonymous
from Melbourne, FL
Installed a week ago, along with matching Duet steam washer. Works great, but the high pitched whine coming from the dryer gives me a headache. Also, it makes the laundry room too hot and humid. I do understand this is normal for this type dryer, but if I'd known ahead of time, I might have chosen NOT to purchase the ventless dryer.For video, search YouTube for "Whirlpool Duet Ventless Heat Pump Dryer Whining". Couldn't get it to upload to review.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Amazing machine!
on February 18, 2015
Posted by: Lynnielou
from Cincinnati, OH, United States
I researched several ventless dryers before buying. This one is excellent. It dries cloths completely and the capacity allows me to dry full loads of laundry.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Ventless Solution
on February 2, 2015
Posted by: G8RBLDR
from New Smyrna Beach, FL, United States
I searched for months for a full size ventless dryer and almost gave up until I found this unit. I've run 6 loads through this dryer and have been very pleased with the results so far. Results are very comparable to vented dryers in Quick Dry setting. Only knock is the price, but it was still cheaper than what I would've spent to add vent and booster fan required for my application.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com