Customer reviews from apc.com
APC - Smart-UPS 1000VA Tower UPS - Black
Average customer rating
4.7
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
17
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
1
95%of customers recommend this product.
(
19 out of
20)
Customer Reviews for APC - Smart-UPS 1000VA Tower UPS - Black
Customer Rating
5
Great Product & Features
on September 14, 2012
Posted by: TJ
from Orange Park, Florida
The product works like a charm and all of the features and the added software are a real plus. I purchased this unit to replace a smaller one. I purchased a new computer for my wife which is a real speed demon without replacing the UPS. Big Mistake. The new computer is power hungry and the old UPS couldn't provide enough power. Every time there would be a spike, surge or a brief power interruption the CPU would shut down. I tried several times to "solve" the problem by removing more and more items plugged into the UPS. The results never changed. Eventually I had only the CPU plugged into the UPS with still the same results. Finally, I did what I should have done in the first place, calculated the wattage requirements of the CPU and the peripherals that I wanted to be covered by battery backup. I allowed a 15% safety factor and ordered the APC Smart-UPS 1000VA LCD 120V. It laughs at spikes, surges, power drops and failures and allows me a minimum of 30 minutes of uninterrupted power during power failures. Living in north Florida these things are a fact of life, particularly during the hurricane season.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
SMT 1000 for home office
on April 28, 2013
Posted by: R
from Toronto, Ontario
I upgraded from my old UPS to a smart UPS model SMT1000. I was extremely happy with my previous APC UPSs and I am equally happy with the new hardware. The replacement program allowed me to recycle my old UPS and get a discount on the new UPS. It turned out that my computer required a real sine wave so that narrowed the UPS models that were appropriate. Thank you to the gentleman who mentioned this in his review.
Installation of the hardware was fast and easy. The documentation is very sparse, but technical support for sales and installation was outstanding.
Since I only have one computer (with Windows XP Prof), I only needed to install the PowerChute Agent. Installation of the PowerChute 9.0 software was very problematic. The SmartUPS technical support staff, at this stage, were always knowledgeable, polite and logical. Unfortunately all our extensive efforts were in vain, until a new version (9.1) was available on the APC website.
Once installed PowerChute 9.1 UPS setup was straightforward, but again the documentation was sparse. Once I was setup, I wanted to test my hardware with a scheduled shutdown. The shutdown worked well, but the CPU would turn on and immediately turn off, instead of staying on and returning to its previous state. With two minor exceptions, technical support quality remained high, but I was eventually told that I would have to restart my computer manually on every controlled shutdown. I was eventually able to fix the problem by changing the BIOS settings.
Overall, I am impressed with the quality of the hardware, and now the controlled shutdown and reboot of my hardware works perfectly.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Nice Small UPS
on April 11, 2017
Posted by: Randy
from Minnesota
Love these little guys, just wish they had the network card pre-installed. These are pretty much our bread and butter, cheap, powerful and reasonably reliable. Cant complain
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Quality, Dependability, Affordable
on April 14, 2017
Posted by: Joy
The title says it all. This product is outstanding and used for several of our customers.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
APC is King of Power
on June 19, 2017
Posted by: Cont4gioN
from Rhode Island
APC is the best brand to trust when it comes to very crucial and important data. Helps make sure your company doesn't experience costly crashes due to power outages.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
so dependable
on November 10, 2017
Posted by: osudk3329094d
from Mayfield, OH, USA
APC SmartUPS SMT series UPS provide a longer runtime when comparing against other manufacturers with the same VA rating. APC UPS alarms go off when the batteries runtime is significantly reduced unlike other manufactures whose change battery alarms only go off after the batteries become a gooey mess if at all.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
everything and more
on February 17, 2018
Posted by: osudk3329094d
from Mentor, OH 44060, USA
Great UPS very new Mfg and battery date! I am very satisfied with this product and I use PowerChute Business Edition to monitor it and the computer it is hooked to. I won't go into all the tech reasons to but this line of UPS but needless to say APC recommends this line over others and it is the best. Don't go on the cheap nd buy an inferior product from another vendor, or even from a different APC Line.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: Melodymaker
from Quakertown, PA
Verified Purchase:Yes
Our former APC UPS lasted 14 years, with only 2 battery changes - true workhorse! This new UPS is updated, so will be able to handle our multiple peripherals and respective software. Though having just purchased it, we're confident it will take us through upcoming years without incident! Thank you for offering great products at reasonable prices, without having to be an IT expert ;-)
Pros: Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com