Customer reviews from kitchenaid.com
KitchenAid - 36" Built-In Gas Cooktop with 4 Burners and Griddle
Average customer rating
4.3
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
19
4 Stars
4
3 Stars
3
2 Stars
2
1 Star
1
79%of customers recommend this product.
(
22 out of
28)
Customer Reviews for KitchenAid - 36" Built-In Gas Cooktop with 4 Burners and Griddle
Customer Rating
1
Electric Griddle is a nightmare
on October 28, 2015
Posted by: Sick and disgusted
from Fort Smith, Ar
Verified Purchase:No
I have the unit with the Even-Heat Chrome Electric Griddle and everything sticks and is a nightmare to clean. I called and did not receive a good solution to the problem. This unit is too expensive to not work properly.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Dear Sick and disgusted: Thank you for taking the time to write regarding your KitchenAid cooktop. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your cooktop. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you
Written by a customer while visiting kitchenaid.com
Posted by: Teresa
from Pinetop, az
Verified Purchase:Yes
I love the gas burners. Well planned, easy to clean and cook great.
But...the griddle, why shiny stainless? You need to plan way in advance if you're going to use it, because it takes forever to heat up. Then, you've got to clean off that shiny surface. I have the same thing in Wolfe at home, and it's griddle is gas, and cast iron type finish. It's great. I use it all the time. This one, I'd rather get out my griddle pan.
But...the griddle, why shiny stainless? You need to plan way in advance if you're going to use it, because it takes forever to heat up. Then, you've got to clean off that shiny surface. I have the same thing in Wolfe at home, and it's griddle is gas, and cast iron type finish. It's great. I use it all the time. This one, I'd rather get out my griddle pan.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Bad Griddle
on December 27, 2016
Posted by: Amber Green
from Childress, Tx
The only reason I can't recommend this rangetop is because of the griddle. It takes for-ev-er to heat up, and then isn't very hot after you wait for 40 mins. I wish I had just bought the 6 burner rangetop and then the cast iron griddle to use when I wanted. It's very frustrating to pay for a beautiful rangetop and then be disappointed :( ...I'm very happy with everything else about the range.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: SDJames
from Benton, LA
Verified Purchase:Yes
I am in love with this commercial style range-top! First of all, it's very stylish and lends a great look to our kitchen. But most importantly, it's so functional...with the burner settings for various options (i.e.: low heat for sauces, etc) and the griddle a HUGE bonus for our family...clean up is so simple!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
the ultimate splurge
on May 7, 2014
Posted by: Dozersmom
from Prague, OK
Verified Purchase:No
i love my new cooktop with grill, it is easy to clean, by far the best burner pattern and arrangement, was well worth the extra cost and it looks beautiful and my kitchen looks so classy and high end. i had to convert it to propane and the kit is included. the griddle is electric and a little slow to heat up. the large knobs are fantastic and so easy too work with.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Stovetop w/Griddle
on December 14, 2014
Posted by: DonnaGo
from Katy, TX
Verified Purchase:No
We built a new home and had the option of Kitchenaid or JenAir, since we've had
Kitchenaid products before and never had problems, there was not another choice to make! We love it!!!
Kitchenaid products before and never had problems, there was not another choice to make! We love it!!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Love the gas but...
on June 28, 2013
Posted by: Missy27
from Lubbock, TX, USA
Verified Purchase:No
Look, I really love the gas cooking and I've never cooked on gas before this appliance. The burners are great and the griddle does heat evenly but..I. I would never recommend this model. If I have to do this all over again, I wouldn't. I would get the model with six burners. The griddle is impossible to cook on and impossible to clean. You can't brown meat then expect to cook eggs on top of that and you can't clean in between. The griddle takes 15 minutes to heat up, 2 hours to cool down in order to clean. We cook a lot of omelets and they stick. We've tried everything. I was warned from a friend who has the same cooktop and I should have listened. I clean according to directions and it takes me all day to return it to the pretty shiny chrome that it is. Today was my third time to cook on it. Last time I thought I had ruined it. Browning meat left a large cloudy spot in the middle. That was after 3 hours of scrubbing with everything as suggested. I finally got the thing clean at 4 in the afternoon after cooking breakfast. I finally used Whinks cooktop cleaner for glass cooktops. It is recommended for metal as well. I tried again today and this will be the last time I use it. I just don't have hours in the day to clean this thing. I'm really disappointed. It was not as advertised from the supplier. Buy the six burner and use a counter or stovetop griddle. The gas portion is great. Keep in mind that the stainless scratches easily. Our plumbers ruined the stainless front before we ever moved in. Cover well during construction. I was warned of that as well. Live and learn.
Pros: Quality
Cons: griddle not as advertised
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Alyssa
from Covina, CA
Verified Purchase:Yes
This stove top has 4 different sized burners and is very powerful. I believe it fulfills all cooking needs. The center griddle is also very handy but does take a bit to get hot. Once heated, however, it is a wonderful tool. Do read through the the proper cleaning instruction to ensure a long lasting appliance.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com