Customer reviews from sony.com
Sony - Cyber-shot 20.4 Megapixel Compact Camera - Black
Average customer rating
4 out of 5
4
(37 Reviews)
Open Ratings Snapshot
Rating breakdown 37 reviews
5 Stars
20
4 Stars
7
3 Stars
4
2 Stars
3
1 Star
3
85%of customers recommend this product. 
(
23 out of 27
)
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Customer Reviews for Sony - Cyber-shot 20.4 Megapixel Compact Camera - Black
Customer Rating
5 out of 5
5
Best point and shot camera
on March 16, 2015
Posted by: Rodrigok100
Verified Purchase:Yes
This is the best point and shot camera, small, great zoom, very good quality in photos and awsome on video, lot of functions and for me is like the pre-DSLR camera.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
As I expected
on February 25, 2015
Posted by: deArgentina
Verified Purchase:Yes
Good quality images. You have good customizations also.
But lacks a bigger sensor to finish the picture.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
HORRIBLE PICTURES JUST LIKE THE HX20V
on May 9, 2014
Posted by: DAVEEEE
I was hoping for an improvement over the hx20v but was not satisfied. still the same watercolor looking pictures as before.
if you like picture with lost of artifacts , noise,just plain weird.. this is the camera for you...don't know why people are not honest with their reviews . if they looked at their pics on something bigger that their phone they will see the pics are horrible.
Response from sony.comBy CarmelaSonyMay 13, 2014
That is definitely not the news we like to hear. Let’s see what we can do. Please email us your product details and information on the issue you are having. Send it to SonySupportUSA@am.sony.com.
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
it is OK
on July 27, 2014
Posted by: Goldfishka
I had the camera for two years and it was very good friend. It took a lot of good pictures, as well as a lot of very average. The video quality was always amazing. The waterproof lid was just fine during snorkeling, but it finally got crack after a minor drop. The fact it was a minor drop (less than 2f) is annoying. It is also (a little bit) annoying to explain to everyone how to open the lens.
Response from sony.comBy AmandaSony SupportAugust 1, 2014
Thank you for the feedback, happy to see you were able to enjoy your camera for 2 years. Sorry to hear you dropped it though! Again, thanks for sharing your feedback with us!
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Good but need some improvement
on September 20, 2013
Posted by: peterpan99
First at all, I like this camera a lot, it have a lot of feature which are great for travel. but as a travel zoom camera, it lack the important flip screen which allow user to take self portrait. during travel, a lot of people will take self portrait with the landscape/building or nice scene. A 180 flip screen help a lot. Sony, hope you hear this and for next travel zoom that include flip screen, I will buy.
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Not Impressed
on October 4, 2013
Posted by: skz5
I was hoping that when I purchased a $400 dollar camera that it would completely function when I received it. That was not the case so having to figure out how I return a new camera.
To me this does not speak well about the manufacture and their quality control.
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Good enough...but
on May 3, 2015
Posted by: PabloLJ
Verified Purchase:Yes
Camera is too large. Great to have GPS, but I do not use this camera as the camera itself is simply too large. Need the same feature in a smaller package. Thus, I have purchased a smaller camera with similar features as Sony does not have one in the size with the features I want.
No, I would not recommend this to a friend.
Response from sony.comBy MitchSony SupportMay 5, 2015
Hi PabloLJ,

Thanks for sharing your thoughts on the camera with us. We appreciate it. We'll also let the right people know for future product developments.
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
i wish this have APS-C Sensor & 60x zoom & retro
on April 2, 2014
Posted by: irwanLaw
i wish next product Sony make this with APS-C Sensor, Long zoom 60x+, retro classic style like a7r BUT THE VIEWFINDER MORE FLAT to body. and Sony product always not exist (late) in Indonesia?
Written by a customer while visiting sony.com
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