Customer reviews from startech.com
StarTech - 2-Port USB-to-RS232 Serial DB9 Adapter Cable - Black
Average customer rating
3 out of 5
3
(2 Reviews)
Open Ratings Snapshot
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
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Customer Reviews for StarTech - 2-Port USB-to-RS232 Serial DB9 Adapter Cable - Black
Customer Rating
1 out of 5
1
Driver problems
on April 16, 2017
Posted by: odbdux
I didn't get the device working because the driver did not install properly.
Response from startech.comBy Barry, Customer Support, April 18, 2017
Hello David,

Thanks for letting us know about this. Hopefully, we can help.

We have several helpful installation guides available in our support section for this product. Please have a look at the installation guide for you specific operating system.

https://www.startech.com/Cards-Adapters/Serial-Cards-Adapters/USB-to-RS-232-2-Port-Serial-DB9-Adapter~ICUSB232C2#dnlds

Also, please be sure to download the latest drivers from that same page.

We have passed your info over to our support team as well so they can get in touch via email to offer additional assistance.

Thank you
Written by a customer while visiting startech.com
Customer Rating
5 out of 5
5
Works for us
on March 23, 2018
Posted by: petro
We use this across our whole company because they are more reliable than the rest of the market. I figured i would leave my feedback to offset the 1 poor review. If anything I feel like they could be offered at a lower price.
Written by a customer while visiting startech.com