Customer Reviews for Rachael Ray - Enamel on Steel 12-Quart Covered Stock Pot - Orange
Customer Rating
2
Looks great but burns food.
on May 13, 2023
Posted by: Lyle
from Cincinnati, Ohio
Although we liked this pot when we received it as a gift several years ago, it has become a disappointment. As a result, we would not recommend it. We cook about once a month for a group of international students. While preparing for those dinners, we often need to use this pot because of its size. However, we've found that it now burns food almost every single time we use it. Because we're cooking for a crowd, though, we've resorted to trying to mask the smell and taste with spices. We'd recommend looking for something else that doesn't result in burned food!
Response from RachaelRayBy DR, CR, June 9, 2023
We appreciate your feedback and apologize for the disappointment you experienced. Your experience is uncommon, especially if you followed proper use and care. We will make sure to share your comments with the appropriate team.
Written by a customer while visiting RachaelRay
Customer Rating
5
Wonderful pot
on April 18, 2023
Posted by: Pktropic
from Fl
My go to pot for family get together, spaghetti, Cajun pasta with seafood, beans. The enamel makes clean up a breeze.
I would recommend this to a friend!
Written by a customer while visiting RachaelRay
Customer Rating
1
Food sticks to bottom
on December 9, 2022
Posted by: Sunami
from Arizona
I bought this at the beginning of the year only cooked less than 10 times with it and will literally have food stick to the bottom of the pot and burn
I will never order from this company in the future
No, I would not recommend this to a friend.
Written by a customer while visiting RachaelRay
Customer Rating
1
Burnt Food Every Time!!!
on January 25, 2024
Posted by: Anonymous
from Twin Rocks, PA
From the first time I cooked with this pot EVERY TIME I use it the food sticks and burns!!! It says it's non-stick but fir sure it's not!!! For the price I paid for this I'm horribly disappointed and would like it refunded!!!! It's disgusting how bad this pot is!!!
No, I would not recommend this to a friend.
Response from RachaelRayBy Cookware Specialist, April 19, 2024
Thank you for reaching out to us and we apologize to hear about your cookware. If you believe your cookware is defective, we would appreciate the opportunity to evaluate your cookware to determine what is taking place using our online warranty. You can submit a warranty claim at support.rachaelraykitchenware.com. We honor the lifetime warranty on products with manufacturing defects; if your cookware is found to be defective, your cookware will be replaced.
Written by a customer while visiting RachaelRay
Customer Rating
1
Disappointed
on March 17, 2024
Posted by: Nanny
from Camden, Indiana
I bought this stockpot with the intention of cooking for holidays and other family get togethers. I was truly disappointed when spatulas arrived in a large box and the pan arrived with the same delivery in a bag. When I opened the bag the stockpot was chipped both inside and out.