Customer reviews from bose.com
Bose - RC-PWS II Universal Remote Control - Black
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1 out of 5
1
(1 Review)
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Customer Reviews for Bose - RC-PWS II Universal Remote Control - Black
Customer Rating
1 out of 5
1
No user instructions!!!!
on September 12, 2015
Posted by: Bob01
Gender:Male
I purchase universal remote because the simple 4-button remote quit working. The remote took 3 weeks to arrive and there are no instructions on how to use it. Hopefully I can figure out how to control our Solo sound system.
Response from bose.comBy JuliusBose ServiceSeptember 14, 2015
Hello Bob,

Thank you for the review. We apologize for the delay on the remote and the missing instructions. We do have a manual available for the RC-PWSII remote which may help here: http://bit.ly/1M6TOxE

We also have the remote codes to control other devices with that remote available here: http://bit.ly/1gmp14k

If you have any other questions, please feel free to call us at 800-380-4831. We are here to help Monday through Friday 8:30am to 9pm EST and Saturday 9am to 7pm EST.
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