Customer reviews from apc.com
Petra - Smart-UPS 750 VA Tower UPS - Black
Average customer rating
4.2
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
10
4 Stars
8
3 Stars
4
2 Stars
1
1 Star
0
91%of customers recommend this product.
(
21 out of
23)
Customer Reviews for Petra - Smart-UPS 750 VA Tower UPS - Black
Customer Rating
3
SMT750 has power plugs too close together
on June 16, 2010
Posted by: The Hellcat
from Southern Maine
Just purchased a SmartUPS SMT750 to replace a BackUPS Pro 500 for a new Windows 7 Dell desktop using Active PFC (Power Factor Correction) an EnergyStar requirement. APC tech support brilliantly diagnosed this issue with my BackUPS Pro 500, which isn't able to support APFC power supplies. Dell didn't have any idea what I was talking about! However, when I set up the SMT750 this morning in my home office I found my new Cable Modem and Wireless Router plugs were too large and had to take up the space of three of the 6 plugs. This should be redesigned.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
Smart-UPS-750 is a nice product.
on May 10, 2010
Posted by: bizkits
from Minneapolis, MN
This UPS produces a true sine-wave output, which is required by my PC utilizing a switch-mode type power supply. Has plenty of capacity for my dual-monitor PC system. I like the UPS display showing load capacity. However, the APC PowerChute Business Edition Online Monitoring Tool Software was a memory hog on my PC and I had to uninstall it. A better software package that uses far less memory would be a great improvement to this product. Still, the UPS itself has handled the job wonderfully. Cheers.
I would recommend this to a friend!
Response from apc.comBy Jane Morgan - APC by Schneider Electric, Product Management, August 25, 2010
Glad to hear the Smart-UPS is protecting your system.
I'd like the option to understand your experience with PowerChute Business Edition. Would you be interested in discussing this?
If so, I'd be delighted to hear from you.
I'd like the option to understand your experience with PowerChute Business Edition. Would you be interested in discussing this?
If so, I'd be delighted to hear from you.
Written by a customer while visiting apc.com
Customer Rating
5
on December 10, 2010
Posted by: darrenf
I am satisfied with the performance and setup of the new Smart Ups. My only problem is this:
I have been upgrading my smart ups as the batteries need to be replaced. Most of mine have the network management cards. the newer LED smart ups are not compatible with the previous generation Network management cards, therefore you need to purchase the newer generation card. APC does not offer a trade up price for the card, only the UPS itself. I think this is wrong.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
GOT THE SMT750...
on October 26, 2013
Posted by: APC101
They timed me out creating a review previously, so here is the discussion of the off/on switch that another reviewer says does not exist. IT DOES WORK...
Well guys,
I have the SMT750 now, though this review gave me the idea that there is no off button, which almost made me not buy it.
I have the SMT750 now, though this review gave me the idea that there is no off button, which almost made me not buy it.
There is a bar above the display and lights, which though the label cannot be seen in pictures, is an on/off bar (button). Now my SMT750 unit was built in July 2013, so it might be a new feature, but I just hold that bar down until I hear a beep (maybe 5 seconds), and immediately let it go, and the unit powers down. I don't remember if it waits the delay interval, but it might notify the gear first, to close down, and wouldn't that be best?
(Note- I just saw a complaint on the APC website, that regardless of how you shut down the UPS, even with control setting with delay, it will NOT notify the equipment.)
(Note- I just saw a complaint on the APC website, that regardless of how you shut down the UPS, even with control setting with delay, it will NOT notify the equipment.)
If you want an emergency shutdown, yank the battery connector in the back, and unplug the unit. I don't think any other UPS but APC has this battery disengage plug, which I count valuable in case of some problem that involves the batteries.
Just wanted to set the record straight, that there is an on/off switch, and that no other interaction is required. Thanks!
Oh, by the way, turning the unit off and on daily causes a unit test onto batteries, unless you turn it off in the options (I think you can), and I believe from what I know, that this can greatly shorten battery life. But then, leaving it on when not home might be considered an unneccesary risk by some. Mom won't start the dishwasher before she goes to bed, nor the clothes washer, nor dryer. :-)
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
3
Good unit...bad software
on April 9, 2010
Posted by: hbo
from Huntington Beach, CA
The unit is great for those who need a true sine wave product like me. The Business Edition of the software for this unit is incompatible Windows 7. Totally ridiculous. If they do not provide an update to their software within the next 30 days, I will not be buying their products in the future. APC use to be a cutting edge company.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
3
Very mixed review
on December 4, 2010
Posted by: tachi1
from Miami, FL (where you get hurricanes)
I got two new computers for our company. I ordered one unit for each. Of the two, one had to be returned since it didn’t power up at all. The second unit works like a dream. The replacement unit powered up and installed just fine, but does not connect with the web-based monitoring interface.
Right there, you have a varied experience.
Right there, you have a varied experience.
What I like:
--This system of connecting the battery is so much easier than the previous torture on older models!
--The front info panel is informative, if not overly intuitive.
--This system of connecting the battery is so much easier than the previous torture on older models!
--The front info panel is informative, if not overly intuitive.
What I don’t like:
--I don’t like the web-based interface on principle. Not only is it less convenient than having right in the computer, but in case of emergency (ex: hurricane) when I lose power, I lose my internet connection. What use is it to me when I need it most?
--The layout of the outlets is poorly designed unless all you’re plugging in are table lamps. There are few enough plugs without losing access to some by needing to plug in fat plugs or, worse yet, those little adaptor boxes. Surely, someone should have thought of this. It is too obvious to overlook.
--The CD-based user manual is written for IT professionals in large corporations, not for individuals using one unit on one computer.
--I don’t like the web-based interface on principle. Not only is it less convenient than having right in the computer, but in case of emergency (ex: hurricane) when I lose power, I lose my internet connection. What use is it to me when I need it most?
--The layout of the outlets is poorly designed unless all you’re plugging in are table lamps. There are few enough plugs without losing access to some by needing to plug in fat plugs or, worse yet, those little adaptor boxes. Surely, someone should have thought of this. It is too obvious to overlook.
--The CD-based user manual is written for IT professionals in large corporations, not for individuals using one unit on one computer.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
Does the job
on May 9, 2010
Posted by: userti
from South Carolina
Overall, the SMT750 does the job and the Power Chute interface is pretty good. The unit is a little noisy but tolerable. It protects my systems from both spikes and failures but only has to keep power for less than 30 seconds until the generator starts.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Works the way it should
on November 11, 2010
Posted by: Chief Engineer - TV
from San Antonio, TX
Bought unit. Plugged in. Works. Does what it is suppose to do, protect equipment during powersurges, outages, brownouts. I like the true sinewave output. Keeps the equipment working
I would recommend this to a friend!
Written by a customer while visiting apc.com