Customer Reviews for Vornado - 2 Gal. Ultrasonic Humidifier - Black
Customer Rating
5
Great customer service
on December 14, 2015
Posted by: Vornado Fan(pun intended)
from Wichita Kansas
Humidifier worked great for 3-4 years, then stopped working. Warranty is 5-years. Customer support replaced the unit immediately. I am impressed with the product, but the customer service was second to none.
Pros: Adjustable Settings, Easy To Use
I would recommend this to a friend!
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
4
Warranty
on March 2, 2011
Posted by: Howard
from Undisclosed
Verified Purchase:No
This product had been workng well until the humidstat failed. No electro-mechanical device is perfect and I do not fault Vornado for this problem. I was absolutely delighted by the easy replacement policy under warranty. I did not have to return the machine nor will I have to bear any shipping costs. I simply needed to provide a photo showing that the humidifier had been disabled. As this was done my email, the new unit will be shipped on the same day as I sent the message. Wow! It could not have been better or easier.
I would recommend this to a friend!
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
4
Great portability/functionality
on January 16, 2012
Posted by: Manny
from Pittsburgh
Verified Purchase:No
I've had this unit for two winters. On low setting it is quiet but on high not so much. If you have hard water as I have then the filter will likely not catch all impurities and you will have some fine white dust to contend with. As I only run this unit in winter dust is preferable over dry air etc.. If I had a whole house humidifier the hard water would affect the furnace components and so this unit is the more optimal and less expensive alternatives. It humidifies my top floor and runs 24/7 without any issues. Ib fact it also reaches my main floor as well. Price tag is a little hefty but you get what you pay for as I have tried other manufacturers with poor performance results. I also have two Labrador retrievers and this aids in reducing their dry skin in winter.
I would recommend this to a friend!
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
3
Great unit for making humidity
on December 9, 2015
Posted by: MikeK
from Michigan
We use this humidifier at our cottage in Michigan. Had it for at least three years. Last winter no matter what the humidistat was set at it would always keep making humidity. I measured the humidity with a professional device and it read 66% even though it was set for 45 on the unit. After writing customer service, I was told there is a ( + - ) range on the humidistat and turn off the unit if its too humid. The price of the unit should give you a more accurate humidistat. I had another brand tower humidifier that was very accurate to the settings. So what I do is shut the unit off at night and turn it on in the morning. For operation/functionality I give the unit 5 stars. For accuracy of the humidistat 1/2 star.
Pros: Adjustable Settings, Easy To Use, Lightweight, Quiet
I would recommend this to a friend!
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
5
Love this Humidifier!
on November 21, 2011
Posted by: chefladyblue
from Fort Collins
Verified Purchase:No
this is my second vornado humdifier, my first one I made the mistake of loaning out to a friend, I never got it back! I live in a very dry enviroment in Colorado, this humidifier had eliminated the dry nose infections that I experience in the winter. The only problem I am having is that I ran the unit on the warm mist setting for the entire winter and the plastic tank is now changed to white on the bottom half. This has led to the water leaking out of the tank. has anyone else had this happen?
I would recommend this to a friend!
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
5
Worth the money--and then some!
on October 10, 2011
Posted by: rmlesq
from Wynnewood
Verified Purchase:No
I had tried less expensive humidifiers from other companies in the past. They never worked for long. The store recommended this model. Although more expensive, it has worked--and I mean worked--every day for over two years. I have just put in my fourth replacement cartridge, and it continues to do the job. Just clean it as the manual instructs, replace the cartridges when indicated, and you get great performance.
I would recommend this to a friend!
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
5
Unbelievable
on October 30, 2011
Posted by: toastysmom2
from Norwood, MA
Verified Purchase:No
You have to get it to believe it. Whoever thought of combining humidity with a fan, creating a cyclonic burst of vapor, is a genius. The mist actually is pushed out into the air so that it dispenses into the atmosphere instead of falling to the ground creating a wet spot. It is easy to keep clean, is quite handsome and a conversation piece!! Everyone that comes over and sees it is impressed!! It's COOL!! If you have forced hot air, you need one. I promise you, you will love it. White dust- it comes with any humidifier. Just wipe it off, it doesn't harm anything. I mean, you gotta dust anyways right?
I would recommend this to a friend!
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
4
Tank Needs a Redesign
on February 14, 2014
Posted by: Pooch
from St. George
Verified Purchase:No
First, this unit works great, is very powerful and helps tremendously with relieving the discomfort of our dry desert air. The unit is very attractive, but that causes a problem. The curvilinear top of the tank is a hindrance in filling it up. You have to invert the very large tank to fill it but since it does not have a flat top, it wobbles in the sink. It would have been better to have a flat top, so when inverted for filling, the heavy tank stays stable. Another alternative, would be to have a simple lid on the top of the tank and you could fill it in-place with a pitcher. That way you would not have to lug the heavy-filled tank across the room and it would be easier to clean.
I would recommend this to a friend!
Written by a customer while visiting a site owned and operated by Vornado Air LLC