Customer reviews from apc.com
APC - Replacement Battery Cartridge #48
Average customer rating
4.8
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
26
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
92%of customers recommend this product.
(
24 out of
26)
Customer Reviews for APC - Replacement Battery Cartridge #48
Customer Rating
1
Buyer Beware
on January 7, 2019
Posted by: Monte
from Georgia
APC will not warranty the RBC48 or any other battery regardless of where you bought it. The only warranty afforded you is if you buy a complete unit. I bought a battery from their suggested online partner and it went bad a year later. I'm out ~$90. That's a lot for 18 months of service.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
5
Fast shipping, good product, easy to install
on February 6, 2010
Posted by: riley
from slc, ut
I received my replacement battery just days after ordering. I was pleased to receive information and a shipping label to dispose of the old battery. The new battery was easy to install and has been on 24 x 7 since I received it. Thank you!
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Simple
on January 6, 2011
Posted by: Jarro Tech
from Long Island NY
Not much to say. Ordering and installing was about as easy as it could be. This company customers service has always been excellent.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
battery replacement
on September 27, 2012
Posted by: pouncey
from anville, pa
battery was received very quickly. very easy to replace and install. the only thing i wasn't sure was how long it would take to charge up before being able to use it.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
Installed and working
on May 8, 2013
Posted by: sysadmin
We had a SUA750 that completely failed. We replaced the battery and it's online and working again. A replace battery indicator would have been helpful. We gambled that a new battery would work.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
3
Short life
on June 9, 2011
Posted by: ArizonaRunner
from Arizona
I've bought these batteries before but they've usually lasted longer. I had to buy 2 in the last few months to replace the 2 older ones I have. However, those 2 older ones were only about 14 months old so I feel like they should have lasted a lot longer. They were under the same load that previous ones had so I don't think it's a matter of the load I have on the UPS.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
5
Very simple replacement!
on February 11, 2010
Posted by: ArizonaRunner
from Fountain Hills, AZ
I was very impressed with how simple it was to replace the old battery with this new one. It's much easier than it was 5 years ago with the older APC battery replacements. I would definitely do this again.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
No More Recycling: Sigh!
on November 28, 2011
Posted by: SNEG
from Tucson, AZ
In the past, I've bought from APC and from their resellers. Usually, you get a discount from the resellers, but APC always included the return label to recycle the battery. Maybe Schnider Electric is turning the screws on APC (only to be expected), or times are tough and APC does not care about recycling any more, but my most recent battery replacement came wtihout the return lable to recycle the battery.
APC is still the best, and their replacement batteries are fine, but my old batrtery is going into the landfill!
I would recommend this to a friend!
Written by a customer while visiting apc.com