Customer reviews from hp.com
HP - 05X High-Yield Toner Cartridge - Black
Average customer rating
4.5
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
77
4 Stars
6
3 Stars
1
2 Stars
4
1 Star
7
90%of customers recommend this product.
(
53 out of
59)
Customer Reviews for HP - 05X High-Yield Toner Cartridge - Black
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
i am not satisfied and the product is bad. i have to return it.
No, I would not recommend this to a friend.
Response from hp.comBy Mary, HP Care, June 23, 2020
Hello Emmanuel,
I'm sorry that you didn't have a good experience with the cartridge. That is unfortunate.
Please return it. The return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I'm sorry that you didn't have a good experience with the cartridge. That is unfortunate.
Please return it. The return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
1
Installing Toner cartridge in Laser Printer
on November 21, 2020
Posted by: MaryBee
Verified Purchase:Yes
The toner cartridge is fine, however, I the shipping and packaging left much to be desired. There were no instructions in the box for installing the cartridge. I had to go on YouTube and find a video for how to install the toner in my printer. Printed instructions should always be included in the box. Secondly, part of the box was torn when I received it. I realize this was not HP's fault but due to the handling process. Perhaps HP can require that the product be packed in a more secure box.
Response from hp.comBy Mary, HP Care, November 25, 2020
Hi MaryBee,
I am sorry that you had to look up the instructions. Since the cartridge had to be installed previously, it is generally thought that further instruction on that is not necessary.
Thank you for the suggestion. Rest assured that we take your feedback very seriously.
Mary Chris
HP Care
hp.com/support
I am sorry that you had to look up the instructions. Since the cartridge had to be installed previously, it is generally thought that further instruction on that is not necessary.
Thank you for the suggestion. Rest assured that we take your feedback very seriously.
Mary Chris
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: arm56
from Boston, MA
Verified Purchase:Yes
First time that I had to replace the toner and was a little hesitant about how it would go. Happy to report it was an easy process. I did watch a YouTube video first.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Vilmus
Verified Purchase:Yes
The replacement toner cartridge was easy to replace. It works flawlessly. The toner cartridge used to have a blank line running through the printed page (blank line used to run vertically). I recommend it without reservation.
Written by a customer while visiting hp.com
Customer Rating
1
Wrong Product
on October 23, 2011
Posted by: TJTomko
I ordered the printer and toner cartridge together. Now that I am ready to change toner, this toner does not fit the printer. What do I do now with an opened toner cartridge which does not fit my printer?
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Customer Rating
5
Very good ink
on June 17, 2017
Posted by: Belle185
I can print a lot, and can be ordered easily
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
4
The product arrived as promised.
on July 4, 2017
Posted by: Avibob
The product arrived as promised. I am still using the last cartridge I had ordered from HP so I have not had a chance to open either of the two new cartridges I received; but I anticipate they will work just find.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Great product and value.
on February 5, 2018
Posted by: unicorn
from Las Vegas, NV, USA
A lot cheaper than the other version of cartridges I was using. Much better product and lasts a long time.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com