Customer reviews from Dymo.com
Newell Rubbermaid - DYMO LabelWriter 450 Turbo Label Printer
Average customer rating
2.8
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
26
4 Stars
11
3 Stars
9
2 Stars
9
1 Star
37
55%of customers recommend this product.
(
37 out of
67)
Customer Reviews for Newell Rubbermaid - DYMO LabelWriter 450 Turbo Label Printer
Customer Rating
3
Good hardware, sub-par software
on December 11, 2019
Posted by: jhinke
from Switzerland
The printer works fine, the labels produced are as expected. However the required web service and the installation process are sub par for Mac. A Web service needs to run in the background (visible in the info tray) and multi user setups lead to warning messages on login.
On top of that, I can't update our infrastructure to macOS Catalina as the 32bit web service is not supported.
On top of that, I can't update our infrastructure to macOS Catalina as the 32bit web service is not supported.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, December 19, 2019
Hello, this is Anna from DYMO Consumer Care. Thank you for providing us feedback for the LabelWriter 450 Turbo. We apologize our product has not met your expectations. However, please note that DYMO Label Software v. 8.7.3. is a 64 bit application and will work on macOS Catalina. We would be very happy to assist you in resolving any issues with any of our products. If you need any further assistance please do not hesitate to contact us through the contact link on our website www.dymo.com. Please, use the reference number 24302675. We appreciate your business and hope that you will continue to use DYMO products.
Written by a customer while visiting Dymo.com
Customer Rating
2
How about a user manual?
on December 25, 2019
Posted by: EdwinH
from Atlanta GA
I came to your website to get a manual which you apparently don’t supply with my device. I received it as a gift, now all I want to know is what it is capable of. When I chose the device model on your website and clicked downloads, all I got was an offer to sell me one, reviews, and videos. Your product description “ ...professional labeling, filing and mailing needs” is quite vague. How about I just return it and get something else?
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, December 30, 2019
Hello Edwin, this is Anna from DYMO Consumer Care. Thank you for providing us feedback for the LabelWriter 450 Turbo. We apologize you were not able to find a user guide on our website. You can access it on the product page (where this review is available), under Support tab, next to Application & Tips. We would be very happy to assist you in resolving any issues with any of our products. If you need any further assistance please do not hesitate to contact us through the contact link on our website www.dymo.com. Please, use the reference number 24399536. We appreciate your business and hope that you will continue to use DYMO products.
Written by a customer while visiting Dymo.com
Customer Rating
1
Mailing Address Bar Code Missing
on April 9, 2020
Posted by: ScottS
from Grand Prairie, TX
I have had the DYMO Lasterwriter 450 Turbo and have been satisfied with the printer, but the latest release of the software is lacking. I spent an hour trying to add the postal bar code to an address label and finally just gave up. In previous versions it was easy.
I do not know if they removed the capability? I tried using the Bar Code object, but it would not link to the address and when I tried to re-enter the address it displayed an error that there was to much data.
It seems like this would be a check-box in the properties of the Address object, but I don't see anything about the USPS barcode.
No, I would not recommend this to a friend.
Response from Dymo.comBy Tarun, DYMO, April 10, 2020
Hello Scott, this is Tarun from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 450 Turbo. We apologize our products have not met your expectations. We would be very happy to assist you in resolving any issues with our products. The issue you have described is due to a bug in the DYMO Label Software v.8.7.4. Our developers are aware of this issue and are working on resolving it. In the mean time I can recommend using the earlier DYMO Label Software v.8.7.3 as a workaround to this issue. Please uninstall your current version and install the older version from our website. If you are still having issues with your device or our software, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST as we will be happy to assist you. Please use the reference number 25860413. You can also use the ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
3
Poor Software
on April 20, 2020
Posted by: Seriously225
from Hampton Roads, VA
Since the Dymo Connect update no old label from v8.3 for windows will convert properly. Graphics, font size..nothing comes over properly. I give it 3 stars because having to convert 200 labels has given me new purpose in life. Please bring back 8.3 as it was great and my 450 Turbo printed at Turbo Speed (not slow like with Connect).
I would recommend this to a friend!
Response from Dymo.comBy Bartosz, DYMO, April 29, 2020
Hi, this is Bartosz from DYMO Consumer Care. Thank you for providing us feedback for the LabelWriter 450 Turbo. We apologize our products have not met your expectations. We would recommend downloading and installing newer version of Dymo Label Software. To download that software go to our official website and locate search bar which is in top right corner of the main page. Click on it and type in “873” and click “Go”, then download Dymo Label Software v. 8.7.3. If you need any further assistance please do not hesitate to contact us through the contact link on our website www.dymo.com. We appreciate your business and hope that you will continue to use DYMO products.
Written by a customer while visiting Dymo.com
Customer Rating
1
Always sticks
on July 4, 2020
Posted by: Ali76
from Dallas,TX
I bought 2 they are all same. After printing or at first print with a strange sound it won't print. No paper jams. Just don't print
No, I would not recommend this to a friend.
Response from Dymo.comBy Mikolaj, DYMO, July 6, 2020
Hi, this is Mikolaj from DYMO Consumer Care.
Thank you for providing us feedback for our LabelWriter 450 Turbo. I am very sorry that our product has not met your expectations.
Please make sure that the labels are inserted correctly; the label part should be facing down and the perforations should be on the left-hand side. Moreover, please remove the front plate where it says LabelWriter 450 Turbo by pulling it towards yourself and check for any obstructions on the roller.
We are happy to assist in resolving all issues with any of our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST as we will be happy to assist you. Please use the reference number 27147974. You can also find ‘Contact us’ option under the support tab.
Thank you for providing us feedback for our LabelWriter 450 Turbo. I am very sorry that our product has not met your expectations.
Please make sure that the labels are inserted correctly; the label part should be facing down and the perforations should be on the left-hand side. Moreover, please remove the front plate where it says LabelWriter 450 Turbo by pulling it towards yourself and check for any obstructions on the roller.
We are happy to assist in resolving all issues with any of our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST as we will be happy to assist you. Please use the reference number 27147974. You can also find ‘Contact us’ option under the support tab.
Written by a customer while visiting Dymo.com
Customer Rating
3
When it works its great
on October 3, 2022
Posted by: RJCCML
from New Jersey
It is fast and simple. That is the good part. The bad is I have to keep power cycling the unit. I have searched and have not found a fix yet. I can print 4 labels anf the 5th it makes a weird sound doesnt feed the label and just a black line. I wonder if anyone else experiences this issue?
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, October 4, 2022
Hello.
We sincerely apologize for the inconvenience caused.
Based on the information that you provided, we recommend cleaning your printer to solve the issue. Please use a cleaning card supplied in the original box or a business card moistened with an alcohol solution such as ethanol, isopropyl, acetone, or hand sanitizer, remove the front face cover, take the cleaning card (or business card) and feed it through the print roller 5-10 times making sure to cover all parts of the printer. Try to print again.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
Based on the information that you provided, we recommend cleaning your printer to solve the issue. Please use a cleaning card supplied in the original box or a business card moistened with an alcohol solution such as ethanol, isopropyl, acetone, or hand sanitizer, remove the front face cover, take the cleaning card (or business card) and feed it through the print roller 5-10 times making sure to cover all parts of the printer. Try to print again.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
Missing Saved Labels
on October 23, 2022
Posted by: Shells
Where did all my labels disappear too? I have had this machine for several years and this has happened one other time. I have re done the labels and saved, but when I exit out and come back they are gone again... Please Help!!!
I would recommend this to a friend!
Response from Dymo.comBy Cynthia, Dymo, October 24, 2022
Hi Ken.
We apologize for the inconvenience caused by our product. Please try power-cycling your device by removing the batteries and the tape, then pressing the power button 15 times. Insert brand-new high-quality batteries that have never been inside the printer and try to print again.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize for the inconvenience caused by our product. Please try power-cycling your device by removing the batteries and the tape, then pressing the power button 15 times. Insert brand-new high-quality batteries that have never been inside the printer and try to print again.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Response from Dymo.comBy Cynthia, Dymo, October 24, 2022
Hello.
We apologize for the inconvenience caused.
If your labels were saved then you should be able to locate them in the following folders: <C:\Users\username\Documents\DYMO Label\Labels> and <C:\Users\username\Documents\DYMO Label\Address Books>. After locating your labels, it is possible to browse for them and import them into the DYMO Software.
If you have a Mac, please browse for them in the Documents folder.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize for the inconvenience caused.
If your labels were saved then you should be able to locate them in the following folders: <C:\Users\username\Documents\DYMO Label\Labels> and <C:\Users\username\Documents\DYMO Label\Address Books>. After locating your labels, it is possible to browse for them and import them into the DYMO Software.
If you have a Mac, please browse for them in the Documents folder.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
Just a pain to keep it working
on February 14, 2023
Posted by: Charlie2915
from Texas
We have 5 different Dymo labelwriters. They require their own labels, cannot use standard labels, and our computers will often forget the label size. Results are many labels getting wasted during a print run.
Response from Dymo.comBy Satya, DYMO, February 15, 2023
Hi Charlie,
We are sorry to hear you are experiencing issues with our printers. LabelWriter 450 prints on all the compatible labels, custom labels and generic labels. Only LabelWriter 5 series printers uses authentic DYMO labels to print, they have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. However, your valuable feedback is important for us to improve our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We are sorry to hear you are experiencing issues with our printers. LabelWriter 450 prints on all the compatible labels, custom labels and generic labels. Only LabelWriter 5 series printers uses authentic DYMO labels to print, they have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. However, your valuable feedback is important for us to improve our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com