Such a shoddy program. When the printer actually works... it's great. Prints quickly. But once in awhile it glitches, crashes, and now it won't find my printer no matter what I do. Reinstalling does nothing. I didn't do anything different to suddenly have these problems. Usually I just plug the device into my pc and it's able to print right away. Now the software is saying it's connected to a totally different printer that I don't even own. How does this happen? Also there's no updated download on the site for Windows 11 so I'm wondering if there's a connection there to my issues? I am not tech savvy and it's incredibly frustrating trying to figure this out for our business.
Response from Dymo.comBy Bianca, DYMO, August 22, 2023
Hello.
We sincerely apologize for the inconvenience caused. Thank you for your sharing your feedback with us.
To assist you in resolving this issue, we recommend that you completely uninstall the DYMO Software and then reinstall the DYMO Connect Software version 1.4.3. Please make sure that your printer's USB cable is not connected to your computer during this process. Visit dymo.com> Support > Dymo Help Center> Software > How to totally uninstall DYMO Software for additional in-depth instructions on how to perform a clean uninstall and reinstall.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you! DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
Awesome!!!
on February 24, 2010
Posted by: SD Plumber
from San Diego, CA
Verified Purchase:No
Quick, set up, great printing saves time and money, thanks, Ben Smith Plumbing, San Diego, CA
Pros: Works Quickly, Simple Controls, Strong Labels, Quiet
Written by a customer while visiting Dymo.com
Customer Rating
5
I love it!
on March 22, 2010
Posted by: Anonymous
from Alabama
This makes mailing packages from home so much easier. It is a great product and very easy to set up.
Good for mailing,and printing labels with graphics or not! Very easy to use.
Pros: Works Quickly, Durable, Simple Controls
Cons: Print will fade in time
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
5
Great printer
on August 2, 2010
Posted by: Brian3899
from Buena Park, CA
Verified Purchase:No
This is a great product. I use it for all my postage, address labels and file labels. It is quick and easy to use. I have recommended this product to several people and they are all happy with my recommendation to them.
Pros: Works Quickly, Durable, Simple Controls, Neat Settings, Quiet
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
5
Sweeeet!!!
on March 21, 2011
Posted by: Growrilla
from Ypsi,MI
Verified Purchase:No
i am truly amazed by this thing. works way better then i thought.
Pros: Lightning fast
Cons: None
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
5
I LOVE THIS LABELING MACHINE
on July 10, 2011
Posted by: Anonymous
from Moreno Valley, CA
I use it to address envelopes, label file folders, label various cables, also on my fax machine whether to face documents face up or down. It is a wonderfully durable, convenient way to organize your life with quality.
Only 1 problem! When I remove the label from the printer, 99% of the time a blank label follows. I have tried everything possible, even which direction to tear it out of the printer.NOTHING HELPS! Other than that everything is great about the printer.