Customer reviews from Dymo.com
Newell Rubbermaid - DYMO LabelWriter 450 Turbo Label Printer
Average customer rating
2.8
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
26
4 Stars
11
3 Stars
9
2 Stars
9
1 Star
37
55%of customers recommend this product.
(
37 out of
67)
Customer Reviews for Newell Rubbermaid - DYMO LabelWriter 450 Turbo Label Printer
Customer Rating
1
Poor manual ,and videos,
on November 27, 2019
Posted by: Tom Nickname must be 4 or
from Atlanta, GA
Bought the Turbo 450 today, after spending several hours reading the docs and watching videos, producing a single label eludes me. I do not recommend this product
No, I would not recommend this to a friend.
Response from Dymo.comBy Monika, DYMO, December 10, 2019
Hi Tom Nickname, Monika from DYMO Consumer Care. Thank you providing us feedback for our DYMO LabelWriter 450 Turbo. I am very sorry that our product has not met your expectations.
We have two pieces of software available at the moment. With DYMO Label Software, in order to create a label, please navigate to the “Labels” tab on the left and select the label size and template. Then, please proceed to the “insert” tab to add objects on a label by dragging and dropping them on your label. If you are using DYMO Connect Software, please navigate to the green square “new” on the left top side of the software. Then on the right top side, please select the label size and in the center, label orientation and template. Then click on open. In order to add text on the label, double click on it.
If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST as we will be happy to assist you. Please use the reference number 24173864. You can find these options under the support tab on the DYMO website, www.dymo.com.
We have two pieces of software available at the moment. With DYMO Label Software, in order to create a label, please navigate to the “Labels” tab on the left and select the label size and template. Then, please proceed to the “insert” tab to add objects on a label by dragging and dropping them on your label. If you are using DYMO Connect Software, please navigate to the green square “new” on the left top side of the software. Then on the right top side, please select the label size and in the center, label orientation and template. Then click on open. In order to add text on the label, double click on it.
If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST as we will be happy to assist you. Please use the reference number 24173864. You can find these options under the support tab on the DYMO website, www.dymo.com.
Written by a customer while visiting Dymo.com
Customer Rating
3
Label writer 450 upgrade
on October 27, 2022
Posted by: Dee Dee Deven
from Boston, MA
I've had my basic Dymo 450 label writer for some time Absolutely loved it! Very user friendly and never failed. The software update is horrendous. Took away the basics of making simple labels of any kind. I basically need a class and hard cover manual as I found no simple answers to making simple address labels or modifying a label in general for other purposes. My ratings are based solely on the upgrade.
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, October 27, 2022
Hi Dee,
We are sorry to hear that you did not like our new software. We always try to give our best but unfortunately we failed you this time. If you like the previous software it is still possible to download and install from the DYMO website under support. However, we value your feedback and important for us to improve ourselves.
If you are still having issues, Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We are sorry to hear that you did not like our new software. We always try to give our best but unfortunately we failed you this time. If you like the previous software it is still possible to download and install from the DYMO website under support. However, we value your feedback and important for us to improve ourselves.
If you are still having issues, Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Love the printer, hate the software
on January 6, 2023
Posted by: softwaresucks21
from Temecula, CA
Worked great, then new Dymo connect software came out and its been all down hill from there. Haven't gotten it to work since.
Response from Dymo.comBy Satya, DYMO, January 10, 2023
Hello.
We are sorry to hear our new software did not meet your expectations. DYMO Connect is simplified version for the previous DYMO software. I am happy to inform, all the previous versions of DYMO software are available on our website. Go to DYMO.com > Support > Downlaod software > Not sure which software to choose > DYMO Label Software v 8,7.4. We appreciate your feedback which helps us in improving our software.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
We are sorry to hear our new software did not meet your expectations. DYMO Connect is simplified version for the previous DYMO software. I am happy to inform, all the previous versions of DYMO software are available on our website. Go to DYMO.com > Support > Downlaod software > Not sure which software to choose > DYMO Label Software v 8,7.4. We appreciate your feedback which helps us in improving our software.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Written by a customer while visiting Dymo.com
Customer Rating
4
Printer is good, software sucks
on January 30, 2023
Posted by: US Reloading Supply
from Venice, LF
I have 5 of these units at the office and really like the printers, but having to install the software is not good, it is a real pain. Wish they would just post the drivers and NOT THE SOFTWARE!
Written by a customer while visiting Dymo.com
Customer Rating
1
Supporting software is way lacking
on February 16, 2023
Posted by: dburke8088
from Atlanta, GA
Windows support is really lacking. I have this device connected to a USB share server. Even when the share is mapped and drivers setup. The software still can't find it. What's even sadder is that you can't specify the share name because the search app is searching. Was this developed in some child's high-school project? I haven't seen such bad coding since windows 3.1
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, February 20, 2023
Hello.
We apologize for the inconvenience you are experiencing with our software. We try to give our best always but we failed in your case. DYMO printer not especially designed for virtual servers, but SDKs would help you to develop to use on different POS systems and programs including servers, we request you to contact SDK team
through option support on DYMO website.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize for the inconvenience you are experiencing with our software. We try to give our best always but we failed in your case. DYMO printer not especially designed for virtual servers, but SDKs would help you to develop to use on different POS systems and programs including servers, we request you to contact SDK team
through option support on DYMO website.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
Love the Printer & the old software. Hate Connect.
on March 13, 2023
Posted by: ScooterMcManfre
from Arizona
Love the Printer. (Have had multiple of these in multiple businesses.) Love the old software. Hate the new "Connect" software. It's difficult to do the simplest things, not at all intuitive, it's terrible. Like the team that designed it never used it or tested it, just kept throwing stuff in. Use the old software..
I would recommend this to a friend!
Response from Dymo.comBy Tarun, DYMO, March 22, 2023
Hello. Thank you for providing your feedback for the LabelWriter 450 Turbo and our new DYMO Connect software. We are sorry to hear that you are unhappy with DYMO Connect and we apologize that our new software has not met your expectations. We expect the best from our products and your feedback will be forwarded to the appropriate department. The older DYMO Label Software is still available for download on our website. Please note that the older DYMO Label Software is not compatible with out new LabelWriter 5 series printers.
Please reach out to our Technical support team via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time for help
Thank you!
DYMO® Consumer Care
Please reach out to our Technical support team via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time for help
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Product-good, Software-terrible
on March 22, 2023
Posted by: Webster
from New Hampshire
The label printer is very good. The software is terrible. It is too bad that DYMO isn't investing in their software updates. You would think a company with a good product would make sure that it works well out in the field.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo , March 27, 2023
Hi Webster.
We sincerely apologize for the inconvenience caused. At DYMO, we have two different types of software that you can use with our printer, that is DYMO Connect and DYMO Label.
We recommend trying the other one and to download it, please go to dymo.com and click on Support>Download Software>Not Sure Which Software To Choose> Compatibility Chart and scroll all the way down to see All Software Versions.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. At DYMO, we have two different types of software that you can use with our printer, that is DYMO Connect and DYMO Label.
We recommend trying the other one and to download it, please go to dymo.com and click on Support>Download Software>Not Sure Which Software To Choose> Compatibility Chart and scroll all the way down to see All Software Versions.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
Awful Software / Used to be great
on April 24, 2023
Posted by: Annie P
The software is awful. It used to be so intuitive but they changed it. Unusable.
Response from Dymo.comBy Cynthia, Dymo, April 25, 2023
Hi Annie.
We sincerely apologize for the inconvenience caused by our product.
At DYMO we have two different software and we recommend installing the one that you prefer from our website. Kindly go to dymo.com>Support>Download Software>Not Sure Which Software To Choose>Compatibility Chart and then scroll all the way down to install either DYMO Connect or DYMO Label.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused by our product.
At DYMO we have two different software and we recommend installing the one that you prefer from our website. Kindly go to dymo.com>Support>Download Software>Not Sure Which Software To Choose>Compatibility Chart and then scroll all the way down to install either DYMO Connect or DYMO Label.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com