Customer reviews from Dymo.com
Newell Rubbermaid - DYMO LabelWriter 450 Turbo Label Printer
Average customer rating
2.8
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
26
4 Stars
11
3 Stars
9
2 Stars
9
1 Star
37
55%of customers recommend this product.
(
37 out of
67)
Customer Reviews for Newell Rubbermaid - DYMO LabelWriter 450 Turbo Label Printer
Customer Rating
1
company ruined the product with their new software
on January 7, 2025
Posted by: print
Wish I could leave a zero. Old software worked fine. The new software is a steaming pile of . . . .
Won't load. Program won't work. Our IT team spent 2 hours trying to work with it. Printer used to work great but without working software it is a paperweight.
Response from Dymo.comBy DYMO, January 8, 2025
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the issues you have encountered while trying to download and use our software. To ensure a smooth experience, we recommend uninstalling the current software and reinstalling it using the updated version available at this link: https://help.dymo.com/s/article/Issues-downloading-the-software?language=en_US
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the issues you have encountered while trying to download and use our software. To ensure a smooth experience, we recommend uninstalling the current software and reinstalling it using the updated version available at this link: https://help.dymo.com/s/article/Issues-downloading-the-software?language=en_US
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Was a great, but now 000 software TurboWriter 450
on January 13, 2025
Posted by: Dymo70
used to be great software update now nothing working it freezes up and crashes Windows 10
Response from Dymo.comBy DYMO, January 16, 2025
Hello.
Thank you for contacting us.
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us and please be aware that this information will be forwarded to the appropriate department for further review.
To resolve the freezing and crashing problem on your Windows 10 system, we recommend the following steps:
1. Uninstall the current version of the software from your computer.
2. Ensure that your printer is disconnected during this process.
3. Download and install the latest version of the software from our official website.
4. Restart your computer after the installation is complete.
5. Reconnect your printer.
If you have any further questions, please contact us through our website or LiveChat. Our support team is available Monday to Friday from 9 am to 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us.
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us and please be aware that this information will be forwarded to the appropriate department for further review.
To resolve the freezing and crashing problem on your Windows 10 system, we recommend the following steps:
1. Uninstall the current version of the software from your computer.
2. Ensure that your printer is disconnected during this process.
3. Download and install the latest version of the software from our official website.
4. Restart your computer after the installation is complete.
5. Reconnect your printer.
If you have any further questions, please contact us through our website or LiveChat. Our support team is available Monday to Friday from 9 am to 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
SOFTWARE??????
on January 15, 2025
Posted by: montal
printer is durable and works well but ive updated the software and now printer is not responding. it actually works when I disconnect it so its definitely the software update. complete joke, I can go a month without it working whenever they put out a dodgy update :\
Response from Dymo.comBy DYMO, January 16, 2025
Hello.
Thank you for contacting us. We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us and please be aware that this information will be forwarded to the appropriate department for further review.
To resolve the freezing and crashing problem on your system, we recommend the following steps:
1. Uninstall the current version of the software from your computer.
2. Ensure that your printer is disconnected during this process.
3. Download and install the latest version of the software from our official website.
4. Restart your computer after the installation is complete.
5. Reconnect your printer.
If you have any further questions, please contact us through our website or LiveChat. Our support team is available Monday to Friday from 9 am to 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us. We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us and please be aware that this information will be forwarded to the appropriate department for further review.
To resolve the freezing and crashing problem on your system, we recommend the following steps:
1. Uninstall the current version of the software from your computer.
2. Ensure that your printer is disconnected during this process.
3. Download and install the latest version of the software from our official website.
4. Restart your computer after the installation is complete.
5. Reconnect your printer.
If you have any further questions, please contact us through our website or LiveChat. Our support team is available Monday to Friday from 9 am to 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Steamy pile of junk
on February 11, 2025
Posted by: Shib2024
I have had this for over 2 years now. It worked fine for my FNSKU labels until they updated something now all the labels printed vertically, and WILL not print horizontal. I have tried everything. I will be contacting support for an upgrade or something because this is just horrible. It has printed fine until now. If I could leave 0 stars I would and will be leaving reviews anywhere else I can to warn people to stay away.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO® North America Team, February 12, 2025
Hello. Thank you for reaching out to us.
We are sorry to hear that you are experiencing issues with our software. This issue happens when an incorrect label size has been selected in the software, please make sure you have selected your exact size before printing and check if you selected the correct orientation.
Please be informed that we recommend using Dymo Authentic labels as they have been tested and we guarantee that they will work well with our printers.
If these steps do not help, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We are sorry to hear that you are experiencing issues with our software. This issue happens when an incorrect label size has been selected in the software, please make sure you have selected your exact size before printing and check if you selected the correct orientation.
Please be informed that we recommend using Dymo Authentic labels as they have been tested and we guarantee that they will work well with our printers.
If these steps do not help, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com