Customer reviews from apc.com
APC - Replacement Battery Cartridge #32
Average customer rating
4.6
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
54
4 Stars
7
3 Stars
1
2 Stars
0
1 Star
4
91%of customers recommend this product.
(
59 out of
65)
Customer Reviews for APC - Replacement Battery Cartridge #32
Customer Rating
5
Battery Cartridge #32
on October 7, 2012
Posted by: APC user
from Pinehurst, NC
This is my 2nd replacement in 3-1/2 years. My 1st replacement battery was in 2009. The original lasted almost 5 years. Overall these replacement batteries last on the average of about 3 years or more. I was told my Back-UPS XS 800 will last about 8 to 10 years of useful life. So far I am please with APC Power Backup units. Tech support was very helpful in walking me through the process to restore my battery unit when it was clicking on and off after I replace the battery. Thank you for having a replacement battery program.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Exact Replacement, Fast Delivery
on October 18, 2012
Posted by: zerrodefex
from Chicago, IL
The battery arrived fast and fit right into my Back-UPS 1000 RS without any issue. I also like that APC provides a free shipping label to send back the old battery for recycling, though it'd have been nicer if they had been more clear about where I had to go to get the label or had just included it with my order.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Good battery; quick service
on November 30, 2012
Posted by: Nancy
from Susanville, CA
Used my battery for several years in my surge protector/battery back-up from APC. It lasted several years longer than a previous unit. When it came time to replace the battery, I found access info on the battery and also on the materials I had kept.
I found a replacement and ordered it. Got the battery and info on how to recycle the old unit without a charge (meaning money not electricity).
I am very satisfied with a company that remained in business and kept its web presence so I could contact them.
Bravo!
I found a replacement and ordered it. Got the battery and info on how to recycle the old unit without a charge (meaning money not electricity).
I am very satisfied with a company that remained in business and kept its web presence so I could contact them.
Bravo!
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1
Battery failed
on February 6, 2013
Posted by: ed
The replacement battery failed after less than a month, it's cheaper now to buy a new UPS than buy another battery.
No, I would not recommend this to a friend.
Response from apc.comBy APC support, CCC, February 11, 2013
Thank you for the feedback and we apologize for any inconvenience this issue has caused. The RBC32 comes with a 1 year warranty, so if you have not already contacted our support team for assistance please do so at your convenience and they will be happy to assist further.
http://www.apc.com/site/support/
http://www.apc.com/site/support/
Written by a customer while visiting apc.com
Customer Rating
5
REplacement Batteries
on February 7, 2013
Posted by: Izzy
from Orlando
REcieved shipment within three days and easily installed. To date working perfectly.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Best APC Ever
on February 28, 2013
Posted by: Bob Gill Dare Devil Legend
from St Petersburg, Florida
The product is the best in the industry and all my computers run a APC before they are ever turned on..
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Excellent Company
on June 8, 2013
Posted by: delco
This is the second time I have purchased from APC for battery replacements. Excellent service each time. When I had to call to a service tech, she was very helpful and knowledgeable.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Fast and easy replacement
on December 4, 2013
Posted by: Rothchilde
from Ottawa, Canada
Had my APC tower give me a notification that my battery was no longer good. Ordered a new on immediately and within a few days (2) I had the new one delivered. Installation is easy! I did run into a problem with the
APC hardware in that the software still showed a bad battery. Upon calling service the problem was resolved to my entire satisfaction. Good Product, good service. I recommend this to everyone.
APC hardware in that the software still showed a bad battery. Upon calling service the problem was resolved to my entire satisfaction. Good Product, good service. I recommend this to everyone.
I would recommend this to a friend!
Written by a customer while visiting apc.com