Customer reviews from apc.com
APC - Replacement Battery Cartridge #32
Average customer rating
4.6
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
54
4 Stars
7
3 Stars
1
2 Stars
0
1 Star
4
91%of customers recommend this product.
(
59 out of
65)
Customer Reviews for APC - Replacement Battery Cartridge #32
Customer Rating
5
great replacement battery
on July 8, 2012
Posted by: appledude
from San Diego, CA
My Back UPS RS 900 is back up and running quickly again, after the replace battery indicator lit, after several years. Easy to replace battery, as well as seal up old battery to ship off to be recycled again - easy as pie!
This is what I have done for years when my back up APC units need to have their batteries replaced.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Replacement time
on June 30, 2012
Posted by: Mac
from Sugar Grove, IL
The unit I replaced this battery on was misbehaving after installation but the help I got online from APC solved the problem right away. APC's follow up was perfect. I couldn't be more pleased.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Extending UPS life
on January 19, 2012
Posted by: Kamikaze
from Hatfield, PA
I've replaced APC UPS batteries a number of times over the years, and the process has always been smooth and easy.
While pricey, doing a battery swap is generally cheaper than going through the Trade-UPS program, so if you don't have the money, these battery packs are the way to go.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Dependable
on December 30, 2011
Posted by: Okieboat
from Sugar Land, TX
This is the second replacement battery for this UPS and my third APC replacement battery I have purchased. The process is relatively staright forward if you have the specific model number. The "flashy" model number on the front of the UPS case is NOT the model number you need to order a repacement battery. Use the model number on the UPS ID tag on the bottom/back. Delivery time is quite reasonable. The only consistant challenge is navigating to the web site to locate and print the postage paid return label. I so infrequently purchase replacement batteries (I have four APC UPS devices for computer, DSL modem, and satellite receivers) that I forget the web address for the label. APC has set that up in a sort of "need to know the secret handshake" protocol.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: OldSoldier38
from San Diego, CA
I have been using APC UPS for 20 years. I have them on everything that I want to protect and keep running when the power goes away. I currently have 10 UPS operational: two on medical gear (an oxygen concentrate and a CPAP), four on our computers and peripherals, two protect/power our HDTVs, DVR, DVD players, etc. Over the years, I have "Traded UPS" older gear for more powerful gear and they have all worked flawlessly. One evening we had a power outage and I went downstairs to inform my wife. She said "What outage" pointing at the TV and the table lamp. I just pointed at the APC UPS and she said, "Oh! This current order was for replacement batteries for my oldest APC UPS. As always, the battery changes were a snap. APC has never let me down.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
Pricey but worth it
on October 30, 2011
Posted by: Ken
I have been using an APC backup for about 5 years without any difficulties. I was a bit disappointed when the battery failed but batteries do fail. As I looked into a replacement from APC and others, I chose APC and paid a higher price (about 10%) because batteries are "fickle" and I wanted their warranty.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Another good purchase
on October 24, 2011
Posted by: Dick
from Lincoln, NE
I have used APC back-UPS for over twenty-five years and always had good service from the products. I use a separate back-UPS for every computer. This was just a battery replacement which was relatively easy and the unit works fine again.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
3
Disappointed
on September 17, 2011
Posted by: Disappointed
I ordered a replacement battery for my APC BX900 UPS and it didn't fix the problem. The UPS software advised me that the battery needed to be replaced but apparently there must be another problem as welll. I installed the new battery and allowed it to charge for a day. It just cycles between online and standby continuously. Cannot find any online solutions so I guess I am out the cost of the battery. Have used APC products for many years and I am really disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com