Customer reviews from apc.com
APC - Replacement Battery Cartridge #32
Average customer rating
4.6
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
54
4 Stars
7
3 Stars
1
2 Stars
0
1 Star
4
91%of customers recommend this product.
(
59 out of
65)
Customer Reviews for APC - Replacement Battery Cartridge #32
Customer Rating
5
Easy Way To GO
on April 29, 2010
Posted by: Rock
from Indiana
Selected battery the right pack and ordered it on-line.
Replacement was easy.
Nice to know that the old battery will be recycled. There was no paperwork at all when I dropped the box off at the local UPS.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Great product, simple battery replacement
on May 20, 2010
Posted by: Dr. Mike
from New York, NY
My APC UPS has worked perfectly for nearly 5 years. I got periodic notices from the excellent software: time to replace or upgrade. I considered an upgrade but as it was already perfect for my needs, it would be tough to improve, as I've just the right amount of coverage.
The software is efficient and useful. The ordering of a replacement was mostly smooth. I couldn't find the exact model I have but a call to APC was actually quickly and efficiently handled by a human being - imagine! The unit came very quickly, and was as quick to replace as plugging in a 9-volt battery to a connector. Simple snap-in.
Happy to recycle the old one. I had to write to find out how (no info came with it) but was immediately given a link to create a return prepaid shipping label. Sweet.
No complaints, and imagine I won't be hearing much from the software (about replacement) for another few years!
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
Great for Keeping UPS Going
on June 3, 2010
Posted by: FredCG
from New York, NY
I have had my APC UPS for about five years. So, the first batter lasted that long. Buying the new battery was easy to do and it was easy to install.
The only thing missing, which I thought would be included, was a shipping label to recycle the battery. Some reviews indicated it was included. I was able to take it to Staples for recycling, but would have preferred sending it back to APC where I think there would be a greater incentive to recycle. All that was included was a sheet of paper telling me I could do this.
Other than that, I am pleased with the product.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
UPS battery replacement
on July 25, 2010
Posted by: ESB
"My APC UPS has worked perfectly for nearly 5 years. I have no complaints about the equipment.
I am disappointed that I don't receive a shipping label for recycling the old battery. It's awkward finding a place that will take it where I live. I do wish APC would resume including a label in the package. If cost is an issue, I'm glad to pay a bit more in order for an easy return of the old battery. As it is now, I have two batteries, sitting in my basement, waiting for recycling.
I am disappointed that I don't receive a shipping label for recycling the old battery. It's awkward finding a place that will take it where I live. I do wish APC would resume including a label in the package. If cost is an issue, I'm glad to pay a bit more in order for an easy return of the old battery. As it is now, I have two batteries, sitting in my basement, waiting for recycling.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
Easy But Hard
on August 7, 2010
Posted by: GH
from Michigan
It is very easy to buy the correct replacement battery, but have you ever tried to get rid of the old battery pack. There are many companies listed on the web site as "collection" points, the only thing is that corporate management has never bothered to tell the people working in their stores. When you finally have to go to a Home Depot store manager to accept the old battery there is a failure to communicate at many levels.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Great Product
on August 9, 2010
Posted by: Richie
from Glendale, AZ
This cartridge is an exact replacement, you only need to disconnect the old cartridge and install the new. It takes less that 5 minutes. It is much better than buying at a local battery center and having to adapt it to the cartridge. Best purchase ever.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Replacement battery
on August 14, 2010
Posted by: John
from Pensacola, FL
Excellent product. Installation could not be any easier! Takes just a few minutes and no tools.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
Recycling disappointment
on November 8, 2010
Posted by: lvg
from Twin Cities, MN
I am sorry that APC no longer handles the recycling directly. I took the used battery to Staples in Woodbury, MN as suggested, but they refused, saying they only recycled cell phone batteries.
I would recommend this to a friend!
Written by a customer while visiting apc.com