Customer Reviews for Electrolux - 8.0 Cu. Ft. 11-Cycle Electric Dryer - Island White
Customer Rating
2
Burnt Wires - Glad there was no fire
on August 20, 2020
Posted by: Tim2020
from Chanhassen, MN
We bought this Dryer and the matching washing machine in December of 2012. The washer needed a new water pump last year. The dry heating element went out last week and when I check the electrical I saw this major short. For a high-end brand, I am disappointed by the longevity of the products.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Bianca, Online Outreach Specialist, September 2, 2020
Hi, Tim2020! Sorry to hear you had that experience with the dryer. I’ll be happy to pass on your concerns to our design and engineering teams. Bianca
Bought the washer/dryer pair in 2014 and have been completely satisfied with my purchase. They are used almost daily and have never experienced any problems. The features are outstanding and love the steam function. The large capacities for both the washer and dryer are a huge plus!
Have had nothing but problems with the dryer bulky items get caught between the paddle and the door, half the time you can't get it to start lint filter sucks wishing I had gotten another Brand housing if flimsy at best could keep going on but will just get more upset with it
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, July 24, 2017
Oh no! I regret to hear of your dryer experience, Raven puch. So that we are able to gain more insight, and assist you properly, we request that you please reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 1-877-4ELECTROLUX (1-877-435-3287). We are here for you. Your Electrolux lady, Ruth
I brought the washer and dyer 2 months ago and I'm very happy with my purchase. My wash loads are cut down by half became more can fit vs. the old washer and dyer I had. An I can fit my comforters in their. Less washes save more money. Love it
We purposely bought Electrolux front loaders and overall are happy with our decision. Like other front loaders, the washer retains water even after the load is finished. The detergent drawer also retains water. If the doors are not left open, they smell bad so I wipe the rubber seals on the washer and the detergent drawer after finishing the washing. The dryer is huge and I can fit plenty of clothes in there at one time. However, if the heat cycle isn't set to High, the clothes don't fully dry. Some clothes can't be dried on High, so they have to go through several drying cycles before they are dry enough to put away.