Very easy to buy the product. Very easy to replace the battery. The battery replacement happens without having to shut down the power. Since it is driving two servers, this was a great feature.
Pros: Easy to Perform Maintenance, Good Value, High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
Fit perfectly & came with a full charge. Really easy to replace in spite of the weight. Been using APC Smart- & Back-UPS exclusively for over 25 years.
Pros: Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
No issues. Easy to replace the current battery. The battery came charged to 75% so the UPS was ready to go as soon as the battery was replaced. Appreciate the return shipping to dispose of the old battery.
Pros: Energy Efficient, Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
APC still "relatively" easy to deal with, though harder than in the past. It was very difficult to match my existing Smart UPS to the correct battery, I had to finally call them. That was more difficult that it should have been. The battery arrived as scheduled, with a small stain on top. However, APC said that should not be an issue thru a chat. I replaced it and it appears all is well. UPS back to running just fine
Pros: Easy to Perform Maintenance, High Quality, High Confidence Level in 24/7 Uptime