Customer reviews from philips.com
Philips Sonicare - Airfloss Starter Pack - White
Average customer rating
3.7
(519 Reviews)
Rating breakdown 519 reviews
5 Stars
240
4 Stars
96
3 Stars
53
2 Stars
38
1 Star
92
69%of customers recommend this product.
(
341 out of
493)
Customer Reviews for Philips Sonicare - Airfloss Starter Pack - White
Posted by: marshyj
Gender:Female
Verified Purchase:Yes
It's a great air flosser! Very powerful. I started with single pulses and moved up to the triple one in less than 2 weeks.
Written by a customer while visiting philips.com
Customer Rating
4
The airfloser has good features. and saves time an
on July 21, 2020
Posted by: Egal 45
Verified Purchase:Yes
The produst is fine, Works good . Ifv it will just last.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Bought two and both broke down. Very disappointed
on July 5, 2020
Posted by: Ntmjzhfp
Bought two Phillip air floss products and both broke down. But the first one at least lasted me two year, the second one didn’t even work for 2 month. Disappointing
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
junk
on June 26, 2020
Posted by: joemark
Gender:Male
I have had 3 air flossers ,first two very pleased ,this one u get what u paid for ,horrible
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 1, 2020
Hi there,
We appreciate the time you took in writing us a feedback about your Sonicare AirFloss. How unfortunate to hear that you find some troubles using it. We would be happy to share some insights into improving your usage.
If you have used the device multiple times already, the lack of water intensity coming from your AirFloss may be caused by a clogged vent or nozzle. Before your next use, we would suggest to give your appliance a good wash by using a moist cotton swab to wipe along the edge of the reservoir door opening inside the water tank. Moreover, please make sure to rinse both the reservoir and the nozzle with water to get rid of any potential debris left. You can find the full cleaning instructions at page 10 of the user manual.
This should help to enhance the intensity of your AirFloss. However, in case this does not solve your issue, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
We appreciate the time you took in writing us a feedback about your Sonicare AirFloss. How unfortunate to hear that you find some troubles using it. We would be happy to share some insights into improving your usage.
If you have used the device multiple times already, the lack of water intensity coming from your AirFloss may be caused by a clogged vent or nozzle. Before your next use, we would suggest to give your appliance a good wash by using a moist cotton swab to wipe along the edge of the reservoir door opening inside the water tank. Moreover, please make sure to rinse both the reservoir and the nozzle with water to get rid of any potential debris left. You can find the full cleaning instructions at page 10 of the user manual.
This should help to enhance the intensity of your AirFloss. However, in case this does not solve your issue, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
It hurt my husbands gums so he would not use it
on June 23, 2020
Posted by: UserInPhilly
Gender:Female
Verified Purchase:Yes
It hurt my husband’s gums so he would not use it. This is his third Philips AirFloss. The preceding ones died after a year but he loved them so much he bought more. Fortunately, one of the failed ones was replaced under warranty and he uses that one instead. This one is not recommended.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: dog2
Gender:Male
Verified Purchase:Yes
It does work well but it doesn't hold well this more than one that have gotten. Make sure you warranty up to date. They handle it with no problem
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Gail1964
Gender:Female
Verified Purchase:Yes
I would recommend this product but the only thing is...I have not been able to purchase additional heads.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Zoya20
Gender:Female
Verified Purchase:Yes
This is my second water floss that stops working after a year of its purchase
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com