Customer reviews from philips.com
Philips Sonicare - Airfloss Starter Pack - White
Average customer rating
3.7 out of 5
3.7
(519 Reviews)
Open Ratings Snapshot
Rating breakdown 519 reviews
5 Stars
240
4 Stars
96
3 Stars
53
2 Stars
38
1 Star
92
69%of customers recommend this product. 
(
341 out of 493
)
Best Buy Privacy Policy
Customer Reviews for Philips Sonicare - Airfloss Starter Pack - White
Customer Rating
5 out of 5
5
Incredible results
on September 4, 2013
Posted by: SARose
Gender:Female
Verified Purchase:Yes
I was skeptical whether the air flosser would really make that much difference. I use it before I floss and could not have imagined how well it works. Not only can I see visible evidence that the air flosser is doing its job, my regular flossing is simply a follow up, not a major cleaning effort of its own. The air flosser is quick, easy to use and makes my mouth feel so clean! I love that you can use either water or mouthwash. And even though the product information says the battery lasts for 14 uses, I've been using it for 3 weeks, at least daily on the first charge. I admit I'm a new user but am hooked - this 30 second regimen is part of my daily routine!
Pros: effective, easy
Cons: none
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
Great personal flosser
on August 29, 2013
Posted by: theholly
Gender:Male
I've had this for almost two years. The only problem is the nozzle wants to pop off.
Pros: wonderful flosser
Cons: nozzle pops off after a year.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
With reservations
on August 12, 2013
Posted by: DennyM
Gender:Male
Verified Purchase:Yes
As a young man I would probably love this product. However, as an older man, mid-60'a) I have reservations. The force of the blast of air and water is too much for me. I feel like it's going to blast my teeth out by the roots. It seemed like a good idea, but the force is too great for me and my teeth. I probably won't use it again.
Pros: good design; sturdy product
Cons: too powerful for me
I would recommend this to a friend!
Response from philips.comBy AN, Philips Webcare Team, September 10, 2013
Hello,

Thank you for your inquiry about Philips AirFloss.

Your Philips AirFloss has the flexibility to run in special mode. You can get the AirFloss mouthwashed in two ways. For the Single Burst Function, , press and release the activation button for a single burst of air and micro-droplets of mouthwash or water between the teeth. Alternatively, press and hold the activation button to deliver continuous bursts of mouthwash or water approximately 1 x per second.

If you still have an issue using this product, please reach out to us on 1-800-243-7884.

Monday - Saturday 9:00 AM – 9:00 PM EST
Sunday 9:00 AM – 6:00 PM EST
Excluding major holidays
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Great routine-starter
on July 24, 2013
Posted by: BusyNYer
Gender:Male
My worklife keeps me very busy. I am always in a rush. I ALWAYS forget to floss and use mouthwash, even though I have both at home. It could be because I'm slightly lazy from long work days. I've only been using this for a little bit and has gotten be in a better hygenic routine. I just leave this in the shower and it's always there. I love that I can use my own mouthwash and it just shoots bursts of it. I would like an option for it to stream liquid. It's like having a home dentist's kit, minus the vacuum.
Pros: sleek design like most dental products, use of own mouthwash
Cons: could be thinner, no option to stream. only bursts.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
Good for sensitive gums
on July 20, 2013
Posted by: mindthegap
Gender:Male
I have sensitive gums, which tend to bleed if I go anywhere near them with dental floss, so I don't floss as often as as I'd like. The AirFloss has been a really handy substitute since I can just blast some mouthwash from a distance. I've always had problems flossing between my molars too so this seems to work a bit better.
Pros: easy to use, less hassle for rear teeth
Cons: small crevices may take some work
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
I like it!
on July 18, 2013
Posted by: Hemingway69
Gender:Male
I have never used anything like this before, it makes me feel like I'm really getting things clean in between my teeth. I can't say I was a regular flosser so maybe this just seems easier but with the mouthwash I'm sold.
I can see how someone with braces would love this even more as flossing is almost impossible.
Pros: easy to use, great with mouthwash
Cons: none yet
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Worthless
on June 8, 2013
Posted by: moonwalker
Gender:Male
This doesn't do any more than a toothpick does. It will puff out food from spaces between your teeth, but not where your teeth touch. Therefore it does not substitute for flossing, and could actually be detrimental if you assume it does.
Flossing your teeth is critical to good dental health. This is a waste of money.
Cons: could lull you into not flossing
No, I would not recommend this to a friend.
Response from philips.comBy REH, Philips Webcare Team, September 3, 2013
Hello,
Thank you for your feedback on the Philips Air Floss. We are sorry to hear that you feel the product has not met your requirements, however, as stated in the product literature, the product has the ability to clean your entire mouth in 30 seconds. Air Floss is an easy way to clean deeper between teeth, helping to form a healthy habit especially for consumers who do not like using the manual Flossing method.
For more details on the specifications, please click on the below link
http://www.usa.philips.com/c/airfloss/airfloss-w-1-nozzle-hx8211_02/prd/en/;jsessionid=8656A9DCD39D4D0AE29348765025FB08.app102-drp1?t=support
Written by a customer while visiting philips.com
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