Customer reviews from philips.com
Philips Sonicare - Airfloss Starter Pack - White
Average customer rating
3.7
(519 Reviews)
Rating breakdown 519 reviews
5 Stars
240
4 Stars
96
3 Stars
53
2 Stars
38
1 Star
92
69%of customers recommend this product.
(
341 out of
493)
Customer Reviews for Philips Sonicare - Airfloss Starter Pack - White
Customer Rating
1
Lack of quality control
on October 27, 2013
Posted by: Diana84
Gender:Female
I purchased two -- one never worked correctly and stopped working altogether after less than 5 uses. My husband took the tops off both and we found that one did not have a hose for the water/mouthwash to squirt out and the mouthwash had been accumulating where the working parts are housed. Although the PROPERLY CONSTRUCTED one works very well, I would not recommend this product based on the lack of QUALITY CONTROL.
No, I would not recommend this to a friend.
Response from philips.comBy TB, Philips Webcare Team, October 29, 2013
Hello, we are sorry to hear that one of our Philips Airfloss did not meet your expectations. We would like to inform you that all our Philips products are quality checked. However, please contact our consumer care team on the following link: http://philips.to/1dF3e4K under Toothbrushes / Sonicare section.
Written by a customer while visiting philips.com
Customer Rating
1
I have bought two of these in the last year and both simply stopped working. I would never recommend it and have told my denist and his staff so.
on October 24, 2013
Posted by: wsta
Gender:Male
Verified Purchase:Yes
As stated, the product, although initially very effective simply stopped working. Despite being adequately charged the trigger did not produce the squirt. I bought a second one as I thought this could have been a problem unique to one unit, but the repetition of this problem has soured me toward it. (I did register the second product and I will be contacting your warranty department for a refund.
Pros: the brief efficacy is not worth the cost.
Cons: both units stopped working within several months.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Better than expected!
on October 22, 2013
Posted by: JohnR54
Gender:Male
I got the Air Floss based on the recomendation of my dental hygienist ...I am one of those that hates to floss...the air floss works better than I had expected and now I floss daily if not twice a day. I prefer using mouthwash as the liquid instead of water. It not only does the flossing but my mouth feels clean and refreshed.
Pros: easy to use and clean
Cons: wish reservoir for liquid a little larger
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Could not get the door to stay closed to the reservoir
on October 21, 2013
Posted by: golfgirl1
Gender:Female
When I bought this pik there was another one that looked like it had been brought back and after buying one and trying it now I know why. The door to the reservoir will not stay closed to keep the water in. Taking it back and getting a different brand.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: alex79
Gender:Female
Verified Purchase:Yes
I love this product , unfortunate after six month of purchase got damage, i have to buy a new one lets see how long this one last.
Cons: get damage easy
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: JayP
Gender:Male
Verified Purchase:Yes
Doesn't seem to rally clean as intended. A little messy to use. Not sure we are using it properly. Changing heads not great, kind of messy again.
Pros: will see on the next checkup with the hygenist
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Dentist highly recommending!
on October 16, 2013
Posted by: bryanabauer
Gender:Male
As a dentist with a bridge and lingual Incognito braces (braces behind the teeth) this thing saves me like 10 minutes every time I clean my teeth. Actually before I go this I rarely flossed those areas (shame on me), but it was a lot of work. Now it's simple and quick. Highly recommend especially if have braces
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
the best way to floss
on October 16, 2013
Posted by: Lippy
Gender:Male
I have been using the Sonicare air floss for about four months. At first I was a little apprehensive but after a few stings on my tongue, I got the hang of it and have really enjoyed using this product. It was a big plus keeping my hands out of my mouth when flossing. I find it best to trigger the air/water twice between each of my teeth to ensure the removal of all plaque. I have no problem recommending this product. My next dental appointment is coming up soon and I am anxious to see the cleaning results from using this product.
Pros: it is very easy to use, hygienically sound
I would recommend this to a friend!
Written by a customer while visiting philips.com