Customer reviews from philips.com
Philips Sonicare - Airfloss Starter Pack - White
Average customer rating
3.7
(519 Reviews)
Rating breakdown 519 reviews
5 Stars
240
4 Stars
96
3 Stars
53
2 Stars
38
1 Star
92
69%of customers recommend this product.
(
341 out of
493)
Customer Reviews for Philips Sonicare - Airfloss Starter Pack - White
Customer Rating
4
Do Not Use with mouthwash that contains alcohol
on March 24, 2015
Posted by: JacksTheMan
Gender:Female
I have always used string floss, but after I got braces it is so hard to do. I bought the airfloss to help with debris removal between the teeth and between the braces and bands. The airfloss does a great job. I have had my regular check ups and cleaning while wearing the braces and there have been no problems and no bleeding gums. I did not know I wasn't supposed to use mouthwash that had alcohol in it. It says in the owner's booklet, but I didn't notice it. My dentist TOLD me to use regular Listerine (that has alcohol). Alcohol corrodes the internal workings of the airfloss, according to Phillips. My airfloss stopped working and Phillips was good enough to replace the handle for me. The reservoir cover is a little flimsy and doesn't hold a lot. It isn't a lot of trouble to refill. I love it and will use it after the braces come off along with regular flossing.
Pros: quick easy it works
Cons: low volume reservoir flimsy cover
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
design flaws make it less than perfect
on March 11, 2015
Posted by: dre20151
Gender:Male
for me it outperformed the alternative approaches for flossing tools however, the tip broke in a couple of months (have to order online isn't carried in the stores that I checked), and the flap on the reservoir keeps coming off if you aren't careful each time you fill it. Sometimes flossing afterwards you still might find something, but it definitely removes material that careful flossing still leaves behind.
Pros: cleans most material between teeth
Cons: tip broke in a couple of months, reservoir plastic flap comes off too easily
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Poor Design
on February 25, 2015
Posted by: JosieG
Gender:Female
At first it worked well. However, the design should be improved.
Placing water in the front compartment is tricky as the the front flap often comes off. Eventually the water would spray out all over me so I had to cover myself with a towel so as to not get water all over me. The charge life is short and finally the top nozzle broke off one day.
Placing water in the front compartment is tricky as the the front flap often comes off. Eventually the water would spray out all over me so I had to cover myself with a towel so as to not get water all over me. The charge life is short and finally the top nozzle broke off one day.
Overall when it gets the job done but not without problems. Philips needs to rethink the design of this product.
Pros: works to get stuff stuck between teeth
Cons: design
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Love It
on February 21, 2015
Posted by: KatieH
Gender:Female
I bought this product direct from my dentist and love it. I have two double crown bridges on both sides of my maxillary. It is very difficult to get under them to floss and my gums are very easy to become inflamed. This product, after only two weeks of use has made a huge difference. I am so pleased with it and would recommend trying it.
Pros: great for under bridgework
Cons: mess it leaves on my bathroom mirror..haha
Written by a customer while visiting philips.com
Customer Rating
4
The ease of using the Sonicare AirFloss is the best thing since slice bread!
on February 18, 2015
Posted by: Nikki10
Gender:Female
Unfortunately my airfloss stopped also. The battery would no longer hold the charge. When I inspected it there was a hairline crack under the reservoir just below the seam. The first airfloss I thought it was my error because it fell over. on the sink. About a month later it wouldn't hold a charge. The second one I kept in a basket so it would not fall over. However, the same problem occurred. Would not hold the battery charge and a hairline crack. again. I used mouthwash as the brochure stated you could.. I rinsed the reservoir out with water often to clean. Kept it dry. I really like it but I went through two airfloss in 8 months. Good idea but I agree they need to go back to the drawing board on this model. You expect it to last longer. They need to test if using mouthwash is a factor in the product stopping.
Pros: compact for travel
Cons: doesn't last long
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
Flosser frequently stops running without warning
on January 13, 2015
Posted by: Tubaman
Gender:Male
I've only been using this about 1 week and already it is showing 2 problems. In the middle of flossing, it will stop working. The power light goes off and will not turn it on again. I found that placing the flosser on its charging stand and then plugging in the charger the power button green light comes back on. I then remove the flosser and it will then start.
The 2nd problem is that sometimes the pump starts cycling very fast when I press the activation button; kind of like a WW2 machine gun sound. I try to press the activation button quickly (I only want a single squirt) but I get several rapid squirts before I can remove my finger from the activation button.
Aside from the above, it cleans well -- when it works.
Pros: cleans well.
Cons: shuts down without warning;, pump sometimes cycles rapidly instead of 1 cycle
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
Stopped working ):
on December 27, 2014
Posted by: Amir6
Gender:Male
After 9 months this beautiful device stopped workin\charging! It was very upseting since it helped me a lot.
It's too expensive to brake dwon so soon.
It's too expensive to brake dwon so soon.
Pros: very afficient and fast.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Great alternative to flossing
on October 22, 2014
Posted by: JUJUbean
Gender:Female
I am a dental professional who works in an office where we recommend the air floss to so many patients! It is a great way for people who lack dexterity or have some disability that hinders traditional flossing. It is a highly effective resource that patience will actually use! I use it myself and love it, as well as the Dentist that I work for and several others within our office. Our patients are giving us rave reviews and we are seeing improvements in their gum health and hopefully less decay!!
I would recommend this to a friend!
Written by a customer while visiting philips.com