Customer reviews from philips.com
Philips Sonicare - Airfloss Starter Pack - White
Average customer rating
3.7
(519 Reviews)
Rating breakdown 519 reviews
5 Stars
240
4 Stars
96
3 Stars
53
2 Stars
38
1 Star
92
69%of customers recommend this product.
(
341 out of
493)
Customer Reviews for Philips Sonicare - Airfloss Starter Pack - White
Customer Rating
5
Good product
on June 26, 2021
Posted by: Dottie M
Gender:Female
The AirFloss is just fine and easy to use. Had another model in the past which was better for my situation.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Gives me a great clean smile
on June 18, 2021
Posted by: Gummybear99
This product recommended by both my dentist and periodontist.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Dendet
Gender:Male
Verified Purchase:Yes
Une appareil simple à utiliser et qui complète le brossage pour une bouche plus propre. Un investissement qui peut réduire les frais chez le dentiste.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bucky Beaver
Gender:Male
Verified Purchase:Yes
I never owned or used an AirFloss Pro/Ultra, but the AirFloss Ultra is an excellent product, highly recommended by my periodontist and dental hygienist. I use it at least three times a day, when it is functioning. That's the problem, though. Its design and function are excellent, but too often the device does not work, for several different problems. Its design quality control is woefully lacking. I will continue to buy the product and return it for replacement when necessary. If Philips will resolve the manufacturing problems with the device, I'll never have to return one again. Buy it. Use and benefit from it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
My Mou Feel So Clean Every Day
on April 25, 2021
Posted by: jannyZ
Gender:Female
I look forward to using my Phillips Airflosser every night. It goes the extra step in cleaning my teeth and gums. My mouth has never felt this clean.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Paga3
Gender:Male
Verified Purchase:Yes
I prefer the pro version which has one, two, or three pulse options. Also has storage for two tips.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Not water resistant!
on February 19, 2021
Posted by: JohnJ227
Gender:Male
I gave two stars only because it does work well and it has a warranty. This device is not sealed well. Water got into where the batteries and electric board is. After only three weeks of use it got stuck on spraying and I had to rip it apart to disconnect the battery. I've had a Sonicare tooth brush and a Norelco shaver for over two years now. I was expecting this to be the same build quality but after reading other reviews it sounds like a common problem. They have a two year warranty so they did replace it but it broke after only three weeks of use. I'm going to attempt to return the replacement to my dentist and look at some other options for gum care.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 19, 2021
Hi John,
Thank you for leaving us a feedback about your Sonicare Airfloss. We are sorry to hear that it leaked, and thus, did not live up to the longevity we have designed it to have. We would like to closely inspect your device. So, if you may find the opportunity, please send us a private message on one of our official social media pages below, with the product details and your proof of purchase.
Please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for leaving us a feedback about your Sonicare Airfloss. We are sorry to hear that it leaked, and thus, did not live up to the longevity we have designed it to have. We would like to closely inspect your device. So, if you may find the opportunity, please send us a private message on one of our official social media pages below, with the product details and your proof of purchase.
Please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
1
Breakdown
on February 10, 2021
Posted by: Miketanonline
Gender:Male
I’ve had two and both broke down with just a year of use.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 11, 2021
Hi there,
We're sorry to hear both your AirFloss models have gone faulty in a year. Fortunately there is a 2-year warranty on all our appliances. We'd like to help you out and look into it for you. Therefore we'd like to invite you to reach out to our social media teams at either Facebook or Twitter (@PhilipsCare). They will be happy to assist you. We hope to hear from you!
We're sorry to hear both your AirFloss models have gone faulty in a year. Fortunately there is a 2-year warranty on all our appliances. We'd like to help you out and look into it for you. Therefore we'd like to invite you to reach out to our social media teams at either Facebook or Twitter (@PhilipsCare). They will be happy to assist you. We hope to hear from you!
Written by a customer while visiting philips.com