Customer reviews from philips.com
Philips Sonicare - Airfloss Starter Pack - White
Average customer rating
3.7 out of 5
3.7
(519 Reviews)
Open Ratings Snapshot
Rating breakdown 519 reviews
5 Stars
240
4 Stars
96
3 Stars
53
2 Stars
38
1 Star
92
69%of customers recommend this product. 
(
341 out of 493
)
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Customer Reviews for Philips Sonicare - Airfloss Starter Pack - White
Customer Rating
5 out of 5
5
Product seems to work fine
on November 7, 2015
Posted by: glennk
Gender:Male
Verified Purchase:Yes
I will know better about how well this works as a flosser when I get back to the dentist but I th8ink it does a better and more efficient job than using plain old dental floss. Regular floss is tough to use and hard to get into small tight place berween my teeth, the flosser doesn't have that problem working with mouthwash and hih presser spurts of water.
Pros: seems to work well
Cons: kind messy
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
Great when working
on November 6, 2015
Posted by: Marianne1
Gender:Female
When I first received this Air Flosser,I thought it was great until after 3 weeks of great flossing,I no longer had the air too.I was hesitant of ordering it in fear that it would stop as it did.So It will be sent back,and gain poor review.I did not do anything out of the ordinary.DO not suggest this model
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Not reliable
on November 6, 2015
Posted by: Tampopo
Gender:Female
Verified Purchase:Yes
Having used a Phillips Sonicare toothbrush for a number of years, replacing it once in a few years, I felt I could try the Air Floss even though several reviews said that the Air Flosser broke down. I ordered the Air Flosser on Sept. 27 and have been using it twice a day since it arrived early in October. Tonight, November 6, 2015, the machine just stopped in the middle, and quit. Only yesterday, I received an email asking my opinion, experience with this product. And now I can truthfully write a review -- this product is unreliable, and for the price it is definitely not worth it. If I receive a replacement, I will "hold my breath" until it passes the two month mark, and every month thereafter! IF it lasts that long.
I am surprised it is not anywhere near as sturdy and reliable a product as the Toothbrushes. Also, it did not hold a charge for more than a week.
Pros: slender nozzle is easy to maneuver
Cons: handle is awkward and slips easily when wet, broke down in middle of use even tho charged, plastic cover for water container easily pops off, doesn't hold charge for 2 weeks
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
dissapointed quit after 1 month use
on November 6, 2015
Posted by: chloe62
Gender:Female
Verified Purchase:Yes
I loved the cleaner made my mouth feel so clean and good. The only problem I had was it quit working after using for a little over a month. The motor just quit no warning.
I did not save my receipt so it was money down the drain. I wish I had read reviews it seem this is a common problem.
I opted not to go back to this product instead got a water pic that is not battery operated hoping it will do better.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Disappointing
on November 5, 2015
Posted by: PRKD
Gender:Female
Verified Purchase:Yes
After only three weeks of use my Sonicare Flosser quit working. I had one previously and loved it and used it several years, so I am terribly disappointed in this one. Know it is still under warranty and I could return, but not worth the trouble.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Priceless tool to keep my gums healthy
on November 4, 2015
Posted by: ketc7
Gender:Female
Verified Purchase:Yes
Sonicare airfloss is the best tool ever for gums that bleed easily. If I miss several days I have a problem. When I use the Sonicare airfloss, my dental checkup is near perfect. When Dental Hygentist's say it improves gum health by 95%, it is definitely a true statement for me.
Pros: easy to use
Cons: none
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
Acceptable performance, marginal design.
on November 4, 2015
Posted by: Gib39
Gender:Male
Verified Purchase:Yes
Seems to clean well between teeth, but the tip construction is questionable. After I had a tip failure the company sent 2 replacement tips free of charge. Subsequently, one of the replacement tips has failed. Both delaminated.
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
Overly sensitive, prone to error
on November 3, 2015
Posted by: Jerboa
Gender:Male
Verified Purchase:Yes
Not sure what causes operation pause and beep. Happens quite often, and I can't seem to recognize cause.
Pros: effective when it cooperates
Cons: finicky touchy, hard to understand what the issue is
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
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