Customer reviews from philips.com
Philips Sonicare - Airfloss Starter Pack - White
Average customer rating
3.7 out of 5
3.7
(519 Reviews)
Open Ratings Snapshot
Rating breakdown 519 reviews
5 Stars
240
4 Stars
96
3 Stars
53
2 Stars
38
1 Star
92
69%of customers recommend this product. 
(
341 out of 493
)
Best Buy Privacy Policy
Customer Reviews for Philips Sonicare - Airfloss Starter Pack - White
Customer Rating
4 out of 5
4
Très bon
on November 13, 2021
Posted by: Corsaire54
Gender:Male
C’est un bon produit par contre je pense que Philips devrait l’interfacé avec les brosses à dents Philips. Les autres produits sont bon mais il y’a place à de l’amélioration et vous devriez écouter et lire les commentaires de votre clientèle,
Merci et bonne journée
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
It makes sure a mouthwash gets between all teeth.
on October 8, 2021
Posted by: Serji
Gender:Male
Verified Purchase:Yes
I use full strenght over-the-counter mouthwash and to prolong lifespan of seals inside the tool I operate it on water after use to let water go through the system and then a couple times more till just air comes out.
I would also charge it sooner, not letting go to a low charge, as I think a low voltage is harmfull for the electronic circuits.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
Product is good but reliability ?
on August 26, 2021
Posted by: Lilac
Gender:Male
Verified Purchase:Yes
Product good when working but reliability questionable but I over look that because Philips warranty replacement is very good.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Love this product!
on August 25, 2021
Posted by: Happy83!
Gender:Female
I just received this product 3 weeks ago. I tried it for the first time 2 week ago and to my surprise it works very well. It has good pressure to clean between teeth and gums not to mention that it gives you a choice between using 1-3 bursts, you have the option to choose one-shot mode or continuous bursts. The reservoir is easy to fill and you can use either water or mouth wash, I like mouthwash it makes my mouth feel fresh and clean. I would definitely recommend it family and friends. Thanks Philips!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
New Routine
on July 30, 2021
Posted by: Peretz
Gender:Male
Verified Purchase:Yes
Never flossed. So when this Air Floss Pro came out I used it with mouthwash and leaves you with a fresh clean mouth
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
Portable
on July 10, 2021
Posted by: Not Kool
Have to refill too many times in one flossing.Still did not remove some stuff between teeth and makes a messing by spraying too far
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 19, 2021
Hi Not Kool,

Thank you so much for leaving a review for us on here. We are sorry to hear that you are experiencing some splashing with your AirFloss! We advise to place the nozzle tip between your two teeth at the gum line and then slightly closing your lips over the nozzle to avoid any splashing. Please let us know if this helps!

Furthermore, with regards to refilling your AirFloss please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

Hope to speak to you soon!

Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
The air .floss ultra is awesome..
on July 1, 2021
Posted by: hyat
Gender:Female
I love my new Philips Sonicare air floss ultra. .Its the best
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
This is great,but….
on July 1, 2021
Posted by: 4477
Gender:Female
I love the product, however, I am on my third Air Floss…the prior two seized up and stopped working long before the warranty expired. I had been using mouthwash (not on the restricted list) at my dental hygienist’s suggestion, and I wondered what role that played. I continue to purchase the product because I loved the results.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, July 19, 2021
Hi there,

Thank you so much for leaving a review on here for us. We are so glad to hear that you are loving the results of your AirFloss! However, it should of course not be happening that it breaks down so soon in it's lifespan. If anytime in the future this happens again, please feel free to get in touch with us via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

Hope to speak to you soon!

Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
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