This is my fourth Phillips Sonicare and I love it by why do I only give it a two-star rating? Because the other three were also excellent too but stopped working after a period of time from a few days to a few months. To be honest, I am not sure how long my present one will last before it stops working. I have followed all recommendations and cleaned it accordingly. But I believe (I can't prove it) that when I use it, the saliva and water and toothpaste mixture trickles down through the top and filters into the motor and eventually shuts the motor down. If or when my present Sonicare stops working, I will contact Phillips to try and get a new one under the terms of my guarantee. I really need it to keep my gums healthy and I will continue to wait and go through the aggravation (and shipping expense) to get a new one. Phillips Customer Care is excellent.
My review would be excellent if the air floss pro nozzle clicked securely into place. I have had to hold it down and it has been leaky and messy. I will have to try it with a new nozzle as the one that came with the product must be faulty. It has never "clicked".
I got this for my son who was having trouble flossing because of braces. It works well as an alternative. Much easier than any other flossing device made for braces.
I love this product when it works. Unfortunately I used it for about a month when it just shut off while using it. The power turns on, a buzzing sound but no spray.