This was a great product but the new version has many flaws
on January 24, 2016
Posted by: Lil22
Gender:Female
Verified Purchase:Yes
Both my husband and I have been using your flosser for several years and had to replace the new version 5 times. Besides the fact that it leaks there are many occasions when it leaks all out the place as well as just stops working. Using your mouth wash has become an issue since the only place I van purchase it is at my debtist Very disappointed in the new pro. Nerds a whole new revision.
Serious QC Issues - Product Fails within a few weeks
on January 23, 2016
Posted by: Unhappycustomer
Gender:Male
I'm currently waiting for my 2nd replacement in less than 2 months. First time the unit would not stop firing as soon as it was turned on. The second unit will not fire it's been 3 weeks.
Don't bother with this.
Cons: it keeps breaking in very short periods of time
while i like how my teeth feel while using this product, I would not recommend it. I have had 4 different products and 3 of them stopped working after only a few months. Philips replaced 2 of them and I sent back the non working ones. Philips need to rework this product. I have been very disappointed especially because when they work my teeth feel clean and fresh.
I've been using the Sonic Airfloss for over 3 months now and still love it! The ease of use. The ease of cleaning. The convenience of being rechargeable. I've been filling the reservoir with listerine mouthwash for flossing. I started of speed one and eventually moved on to speed 3. I've a dentist appointment next month, so let's see if this has improve the deep gum pockets I have. From the reviews I've read, I've purchase the warranty just in case.
This is the second unit I have used. The first one stopped working after a few months. Phillips sent me another one to replace it. This one stopped working after a few months and I will not buy another one of their products.