Customer reviews from philips.com
Philips Sonicare - Airfloss Starter Pack - White
Average customer rating
3.7 out of 5
3.7
(519 Reviews)
Open Ratings Snapshot
Rating breakdown 519 reviews
5 Stars
240
4 Stars
96
3 Stars
53
2 Stars
38
1 Star
92
69%of customers recommend this product. 
(
341 out of 493
)
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Customer Reviews for Philips Sonicare - Airfloss Starter Pack - White
Customer Rating
5 out of 5
5
The best Air Floss that I have used
on June 3, 2016
Posted by: altagal
Gender:Female
Over the years I've chosen many air flossers -- and used them regularly. The Philips has been the best so far.
Pros: the mouthwash and air are a perfect combination, quiet, once a week charge lasts for my twice daily use
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Nice Idea
on June 1, 2016
Posted by: CarmelJeff
Gender:Male
Verified Purchase:Yes
My dentist sold me this product. I liked it when it worked. However, it failed and had to be replaced. When I got the new one, it failed as well. Unfortunately, the warranty is not being honored and I cannot get it replaced or refunded. I know the writing guidelines say to refrain from customer service, but when you buy a product, you buy the whole company.
Pros: easy
Cons: durability, customer service
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Love this product
on May 30, 2016
Posted by: Smileys
Gender:Female
Verified Purchase:Yes
I don't feel like brushed my teeth without my water
glosses. Great product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
There is a problem...clearly
on May 30, 2016
Posted by: ara69
Gender:Male
Verified Purchase:Yes
Wish I'd checked the reviews first. Lots of issues. Bought three for family members. All three have malfunctioned. Two cracked at the seam, one just stopped working, and per the other reviews, just makes a quick hum. When they work(ed) they are great. The cracks, by the way, are at the front plastic seam; it just opens. I now need to call about the third one that is a problem. Love your products and have been a Phillips consumer for decades (shavers, trimmers, toothbrushes). This needs to be addressed and corrected...soon!
Pros: when it works it works great!
Cons: they have issues with performance & qual. control
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Love it!
on May 25, 2016
Posted by: Nikkij
Gender:Female
Bought it after my hygienist recommended it. Had it three years and no problems at all
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Product is easy to use and results are obvious.
on May 14, 2016
Posted by: Jer80
Gender:Male
Verified Purchase:Yes
Both the wife and I have used this product for several years and have been very satisfied having used it. Even our dentist has remarked how improved our teeth have been each visit we make to his office for routine exams and cleanings. Gum health and overall cleanliness of our teeth can certainly be attributed to the use of the Air Floss......
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Broke after 1 1/2 weeks
on May 10, 2016
Posted by: Veowar
Gender:Male
This product seems to work but broke after 1 and half weeks avoid.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
Unreliable
on April 18, 2016
Posted by: FlossQueen
Gender:Female
The third one broke after 2 weeks! I waited 2 weeks for the replacement, and the device worked for only 2 weeks. I love the way it works, I have used it when I am in a hurry and also after flossing, and my mouth feels so much cleaner! However, I never know when it will break. It is charged, lights up, but does not deliver the water, only makes a beep. I always thought of this brand as the one with the best quality dental hygiene devices, but I no longer think so. I am so disappointed!
Pros: cleans beautifully and quickly.
Cons: it stops working all of a sudden after a few weeks
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
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