Does an outstanding job of cleaning, but doesn't last
on June 21, 2016
Posted by: DetroitSailor
Gender:Female
Verified Purchase:Yes
I love this product and the cleaning job it does, but in less than a year, I have had to have it replaced twice. It works fine but the next tie I try to use it, all I get is a whirring noise. Philips is great about replacing them, but I don't think I should have to have a new unit replacced - not one tie, but two times!
Love this product. So easy to use. I use it every evening with Act mouthwash. My mouth feels so fresh at night and even carries over to the next morning. I love the carrying case so I can take it with me when I travel.
Only one question. Where can I purchase the sonic are breath rx a sample came with the item but I cannot find it in stores here. Thanks for developing an easy to use product.
I had three of the original AirFloss machines over two years and my teeth never felt healthier. When the AirFloss Pro Came out, i was excited thinking longevity issues had been addressed. First one stopped working within a month. This time I used the warranty, and the second stopped working within a week. I will now be reaching out to service for a replacement. I hope Philips resolves the issue as this is a great machine...when it works. I'd even pay more for one built to a higher standard. I recommend with a caveat.
Pros: cleans between teeth as well as/ better than floss
Cons: item stops working
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
breakdown of 2 units in 1 month
on June 10, 2016
Posted by: Lu44
Gender:Female
I purchased the Sonicare AirFloss Pro to replace the Sonicare AirFloss that worked great for 4 years. I wish this unit was still available. The AirFloss Pro only worked for a few days. Returned it for a replacement and this time it worked for 2 weeks. I will return it for a full refund. Very disappointed since I had excellent check up's every time I visited the dentist.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Something radically wrong with internal workings
on June 10, 2016
Posted by: Catford
Gender:Male
Worked very well for 4 to 5 months - then it suddenly stopped. Googled the problem and found this site and discovered that it is a common fault with the product. I thought Philips was a reliable company, and it was back in the day, but unfortunately, no longer. I wish I had read these reviews before I bought the thing!