Customer reviews from philips.com
Philips Sonicare - Airfloss Starter Pack - White
Average customer rating
3.7
(519 Reviews)
Rating breakdown 519 reviews
5 Stars
240
4 Stars
96
3 Stars
53
2 Stars
38
1 Star
92
69%of customers recommend this product.
(
341 out of
493)
Customer Reviews for Philips Sonicare - Airfloss Starter Pack - White
Posted by: Danny88
Gender:Male
Verified Purchase:Yes
The motor is weak very easy to stop working I have to call every 3 month to get a replacement I love Philip a lot customer service and the product is the best until this flossed here :( ( very disappointing)
Pros: very easy to use
Cons: motor very weak easy to broke
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
vERY dISSAPOINTED
on December 13, 2016
Posted by: brian1
Gender:Female
i HAVE HAD THE AIR FLOW FOR ABOUT 5 MONTHS IT HAS NOW DIED WHEN I TRY TO USE IT IT MAKES A SMALL WHISTLING SOUN BUT DOES NOT WORK. nOT HAPPY WITH IT i ALSO HAVE THE pHILLIPS TOOTHBRUSH WHICH SO FAR WORKS FINE.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
Good concept buy unreliable
on December 8, 2016
Posted by: JennyS
Gender:Female
I purchased 2 of these for my husband and myself in December 2014. Within
6 months they had both broken and were replaced under warranty. Now a year later they have both broken down again (won't charge, won't turn off). I registered both but can't find the verifying email. Replacement was quick and hassle free but now I have to go through this again. I don't know if the warranty is still current. I expected much more from the Sonicare name. Very disappointing. When working, works well.
6 months they had both broken and were replaced under warranty. Now a year later they have both broken down again (won't charge, won't turn off). I registered both but can't find the verifying email. Replacement was quick and hassle free but now I have to go through this again. I don't know if the warranty is still current. I expected much more from the Sonicare name. Very disappointing. When working, works well.
Pros: works well
Cons: unreliable product
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Excellent innovation, but poor performance
on November 5, 2016
Posted by: WillieD
Gender:Male
This is an excellent product, only if it would work. This is my fourth Airfloss in two months. Each one only last between one and two weeks. At the beginning it works fine, but then stops and would not pump. I am tired of exchanging this product, so I will not try it again, until it is replaced with a better working one. It does an excellent job of flossing, but stresses one out when it stops performing. With all the complaints, I am surprised that the problems are not yet resolved.
Pros: excellent flosser
Cons: stops working too soon
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Died after using about a dozen times.
on October 10, 2016
Posted by: Lillian
Gender:Female
Got braces and was told this would benefit more then a water pick. Died after only a few uses. When it worked it worked good.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3
The device perform his work fairly well but it has a problem with their ability
on September 18, 2016
Posted by: Aron
Gender:Male
The device gonna be tipped upside down or will cause it to not function I've had to replace two units already
Pros: works fairly well
Cons: not useful and an angle that is not upright
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
4
Relocation of Switch
on September 12, 2016
Posted by: CWS1
Gender:Male
As you use the Air Floss machine the water and fluids run down the injection head directly onto the switch that powers the unit. An improvement would be to move the switch down the handle to the thumb position just as in the Tooth brush so that water and mouth fluids do not run into the switch.
Pros: helps get a better cleaning
Cons: water fluids can damage switch
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
The Sonicare air floss leaks all over
on September 9, 2016
Posted by: 1karentT
Gender:Female
I have tried to stop the air floss from leaking all over the place. I put paper towels are the base, but it gets all over my clothes. I had the first one and it was wondering and it still works after 5 years. I would love to get one that works
Pros: design
Cons: leeks
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com