Customer reviews from philips.com
Philips Sonicare - Airfloss Starter Pack - White
Average customer rating
3.7
(519 Reviews)
Rating breakdown 519 reviews
5 Stars
240
4 Stars
96
3 Stars
53
2 Stars
38
1 Star
92
69%of customers recommend this product.
(
341 out of
493)
Customer Reviews for Philips Sonicare - Airfloss Starter Pack - White
Customer Rating
1
Broke after 3 weeks
on February 28, 2017
Posted by: nothanks
Do yourself a favour and just stay away from this thing. It was only after purchasing that I read all the reviews of this thing crapping out after a short time. I had mine for 3 weeks and it died last night. There's no point in reviewing the performance of a broken product. Seriously just don't buy it.
Cons: 3 week lifespan
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Getting Great checkups
on February 1, 2017
Posted by: LouAnne
Gender:Female
I have used my air floss for about 3 years or more, and I am receiving best checkups of my adult life. Have had to replace nozzle once. We have 2 in the house thanks Sonicare
Pros: easy to use easy
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Short span of use
on January 26, 2017
Posted by: Scrabblequeen
Gender:Female
My dentist recommended this device and for 6 months I was a happy user. Now the unit has power but won't spray water. Total waste of money. I used to think Philips was a quality brand.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Unreliable
on January 16, 2017
Posted by: Torchman
Gender:Male
I have had two of these and both died. The current one has lasted approx 6 months. They will replace as long as under warranty. Will not buy again
Pros: good concept
Cons: poor quality and reliablity
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
Effective product when it works, but subject to early failure.
on January 15, 2017
Posted by: Cannyfella
Gender:Male
I have been a dedicated Sonicare toothbrush user since it first appeared on the market and resulted in less cleaning by my dentist. I bought an Air Floss Pro a month ago because it was a portable alternative to a water jet for travel even though it does not do exactly the same job.
Within one week, it stopped delivering water with the air rendering it essentially ineffective. Prior to that I was very happy with the job it was doing. I will take it back for warranty replacement, but after reading the reviews I feel that there seems to be an inherent flaw in the design. I'm very disappointed that Phillips have put out such an unreliable product.
Within one week, it stopped delivering water with the air rendering it essentially ineffective. Prior to that I was very happy with the job it was doing. I will take it back for warranty replacement, but after reading the reviews I feel that there seems to be an inherent flaw in the design. I'm very disappointed that Phillips have put out such an unreliable product.
Pros: flosses effectively, portable, easy to use
Cons: unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Hassy2
Gender:Male
Verified Purchase:Yes
I had one Philips Sonicare AirFloss Pro for almost a year and then it suddenly stopped working. Before that it was great, and I really felt using it was beneficial.
I bought a second one and it broke after less than a month.
I bought a second one and it broke after less than a month.
Pros: worked wll
Cons: broke twice
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: rockyracoon
Gender:Female
Verified Purchase:Yes
My husband and I both use this on a regular basis and love it. My teeth feel so clean after using it. Great customer service too.
Pros: customer service
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: MikeBo
Gender:Male
Verified Purchase:Yes
While my Sonicare toothbrush seems to run forever without fail. I am on my fifth AirFloss device in five years. Its Achilles heel, is the reservoir lid which holds the water or rinse agent used in AirFlossing. The hinge detaches within the first few weeks of use...and must then be replaced manually after filling the reservoir. It's a basic design issue that still plagues the AirFloss years after its introduction. But, in its defense, no other product does its job as well as the AirFloss. The two products, Sonicare Toothbrush and Sonicare AirFloss should be purchased together. It's an unbeatable combo, despite the AirFloss' flaws.
Cons: reservoir lid failures.
I would recommend this to a friend!
Written by a customer while visiting philips.com