Customer reviews from philips.com
Philips Sonicare - Airfloss Starter Pack - White
Average customer rating
3.7 out of 5
3.7
(519 Reviews)
Open Ratings Snapshot
Rating breakdown 519 reviews
5 Stars
240
4 Stars
96
3 Stars
53
2 Stars
38
1 Star
92
69%of customers recommend this product. 
(
341 out of 493
)
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Customer Reviews for Philips Sonicare - Airfloss Starter Pack - White
Customer Rating
5 out of 5
5
Easy to use
on June 28, 2017
Posted by: Jean66
Gender:Female
Verified Purchase:Yes
Great design, hands fit around the handle easy. I love the way it stayes charged.
Pros: easy to use
Cons: i hate that the water is everywhere r
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
have not opened the box yet - but confident that it will operate as well as previous version
on June 27, 2017
Posted by: Chappy
Gender:Male
Verified Purchase:Yes
I have had to replaced several because of different operational problems but like it so much that I continue to use..
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
good features, small, stops working
on June 24, 2017
Posted by: CB2017
Gender:Female
stopped working...i take really good care of product, following ALL cleaning features...this is my 2nd airfloss in 2 years...buzzing now...won't work; not sure i want to buy a 3rd one or purchase waterpick this go-around; very disappointed
Pros: size, cleans gums
Cons: doesn't last long, expensive for short life
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
Needs adjustment options
on June 20, 2017
Posted by: inspktr
Gender:Male
Verified Purchase:Yes
It's too powerful for my gums.
I'm surprised it doesn't have any options to make the pressure softer or lighter.
Pros: effective
Cons: too strong
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
They Fixed the Design!
on May 28, 2017
Posted by: Allan50
Gender:Male
Ok, my first AirFlosser was great for about three weeks then it broke. Charged ok, but made a high pitch sound when pressing the top button and would not pump anything.
I contacted the chat help, gave them my model and serial number and they agreed to send me another unit. They have fixed the problem and are replacing units that have malfunctioned.
I gave the item a good performance rating because I have faith that the engineers at Sonicare/Philips have corrected the design problem that made the unit unreliable. I am ready to give them another chance because the function of the unit, when it worked, was great. Really cleaned below the gums and between my teeth. I just don't use regular floss, but I will use this device. My mouth felt really clean after using it with a mouthwash.
Pros: excellent ability to clean between teeth, cleans below gum line, easy to use and doesn't make a mess, good charge life
Cons: reservoir is a little small
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Easy to use
on May 7, 2017
Posted by: Annie80
Gender:Female
I love this product.
It is easy to use and gets rid of all the stuff in between teeth that normal floss doesn't get.
Pros: cleaner gums
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
poor battery performance
on May 5, 2017
Posted by: Boomer48
Gender:Female
This is the second air floss pro we have had. First one died ( stopped charging). Thought we would try again but same thing happened. Each one only lasted about two months. Would definitely would not buy again.
Pros: good concept
Cons: won't charge. need better charging system
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Broken
on April 26, 2017
Posted by: Pasha
Gender:Male
Only worked for a month and died. only a wheezing sounds when I press the button.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
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