Customer reviews from philips.com
Philips Sonicare - Airfloss Starter Pack - White
Average customer rating
3.7
(519 Reviews)
Rating breakdown 519 reviews
5 Stars
240
4 Stars
96
3 Stars
53
2 Stars
38
1 Star
92
69%of customers recommend this product.
(
341 out of
493)
Customer Reviews for Philips Sonicare - Airfloss Starter Pack - White
Customer Rating
1
Work Great for 3 months then DEAD
on August 17, 2022
Posted by: Teeth Clean
Gender:Male
The unit works great for 3 months then will not turn on again. This is the 3rd one that has done this. I am getting another one sent under warranty. The unit works very well when it works. Hopefully the 4th one will do the trick??
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 24, 2022
Hi,
Thank you for taking the time to share your experience with us. We are sorry to hear that you are having trouble with our power flosser. Please know that if you would like to use mouthwash instead of water in your device, we actually recommend diluting the mouthwash with water before putting it in the tank, and rinsing the tanks with warm water after use, as this may help contribute to the increased lifespan of your device.
We hope this helps, but if you have any further questions, please also get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will be happy to help you further!
Hope to speak to you soon
Kind regards,
Thank you for taking the time to share your experience with us. We are sorry to hear that you are having trouble with our power flosser. Please know that if you would like to use mouthwash instead of water in your device, we actually recommend diluting the mouthwash with water before putting it in the tank, and rinsing the tanks with warm water after use, as this may help contribute to the increased lifespan of your device.
We hope this helps, but if you have any further questions, please also get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will be happy to help you further!
Hope to speak to you soon
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
5
Fantastic At Flossing
on May 24, 2022
Posted by: Garibaldi2022
Gender:Male
[This review was collected as part of a promotion.] I have been using the AirFloss for about 2 months. Combined with regular flossing first, I think the AirFloss is terrific at removing the things that manual flossing doesn't remove.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
A must for your oral hygiene!
on April 23, 2022
Posted by: DrAngel
Gender:Male
[This review was collected as part of a promotion.] Once you try the Airfloss, you cannot live without it. This device is perfect to complete your oral hygiene in conjunction with your electric toothbrush.
I have had problems with the short battery life on previous version but this one seems to have the issue fixed (let see how it keeps performing).
Nice design and functionality.
I have had problems with the short battery life on previous version but this one seems to have the issue fixed (let see how it keeps performing).
Nice design and functionality.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This product is fantastic and very easy to use
on March 11, 2022
Posted by: kdmccumsey
Gender:Male
[This review was collected as part of a promotion.] I normally hated flossing and had considerable build up on teeth at each cleaning. The AirFloss is so easy to use and I now am addicted to using it at least twice a day. Fast, efficient and recommended to all.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Reduced Gums Openings by 1-2mm
on March 8, 2022
Posted by: ModernToothFairy
Gender:Female
Easy to use. With in months closed my gum pockets.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jimbob97
Gender:Male
Verified Purchase:Yes
Great. Performs well. Really happy. Really can't say enough about the product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
It's a great tool to rinse between the teeth.
on February 2, 2022
Posted by: Serjii
Gender:Male
Verified Purchase:Yes
As far as I remember Philips has it's own mouthwash for it but I use regular one which contains alcohol, just operate it on water after use because that stuff is harsh on seals. Also knowing how long the battery lasts I charge it in time (devices don't like low voltage). Otherwise, not mentioning worring it can break, I enjoy cleanliness of my gumlines between the teeth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Hermane
Gender:Female
Verified Purchase:Yes
I have implants…recommanded by My dentiste…easy to use..
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, January 21, 2022
Hello Hermane, thanks for your feedback. We are happy to hear the Airfloss works well for you. Please note that, upon a 24-hour full charge, the battery life should last up to 3 weeks. We hope this is the case for you.
If you have questions, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
If you have questions, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com