Customer Reviews for Philips Sonicare - Airfloss Starter Pack - White
Customer Rating
5
Love it! Underrated
on February 27, 2020
Posted by: Keep smiling
Gender:Female
I am in the dental field and love this product! There are some glitches and it is a matter of using it properly and knowing what to do and not do! I have had my air flosser for 5 years. My family of four 2 kids and 2 adults use it everyday with our own tips and no issues. My daughter has braces and it is the best!
This is the third one we have bought. It is the only style that we like, but it seems to break down very easily which they are known for. So i will have to call again to get a replacement. The warranty is great but the headache is not so great.
Very effective in getting rid of stuck particles between teeth
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Battery failed at 13 months
on October 22, 2019
Posted by: PETER R
Gender:Male
Battery failed after 18 months. Will not hold a charge
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 8, 2020
Thank you for leaving your review here. We understand your disappointment in your AirFloss not being able to hold a charge and would like to kindly advise you to check some things that might be able to bring it back to life. Have you left your device on its charger for over 24 hours? Leaving your device is a good way of ensuring that the AirFloss stays charged, this will not damage the device though. When it is fully charged, it should be able to last at least up to 2 weeks (or 14 uses). Another thing you could try, is plugging the charger into a different socket. If none of this results in anything, our teams on Social Media are happy to see if they can assist you further. You can find them on Facebook or our Twitter page (@PhilipsCare).
Performance slowly eroded until stopping working all together. Pump won't work and battery won't charge. I have replaced it and sent old one back to Philips
Pros: best product i've used for the purpose of flossing
Cons: completely stopped working in less than a year