Customer reviews from frigidaire.com
Frigidaire - Gallery 30" Built-In Gas Cooktop - Black matte
Average customer rating
4.7
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
140
4 Stars
22
3 Stars
6
2 Stars
2
1 Star
3
97%of customers recommend this product.
(
58 out of
60)
Customer Reviews for Frigidaire - Gallery 30" Built-In Gas Cooktop - Black matte
Customer Rating
5
Great appliance
on November 10, 2018
Posted by: Bayul
[This review was collected as part of a promotion.] Love using gas stove top. So much better than electric. This model is beautiful, fairly easy to install. Ours came with a broken grate, but a replacement was quickly sent. I'd buy another if needed. Great product.
Response from frigidaire.comBy Briana, Online Outreach Specialist , November 29, 2018
Hello, Bayul! Thank you for your review! We are happy to hear that you are enjoying your 30'' Gas Cooktop. This model has a low simmer burner, perfect for delicate foods and sauces. Should you ever need any assistance, feel free to contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST.~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks great
on February 1, 2019
Posted by: TomMoran
from Brentwood, CA
[This review was collected as part of a promotion.] Easy installation. However the support clip system (holds unit to counter) was awkward in tight space.
I would recommend this to a friend!
Response from frigidaire.comBy Anna, Online Outreach Specialist, February 13, 2019
Hello TomMoran. Thank you for your time and recent business with us! As we strive to produce high-quality products and services for deserving consumers like you, we would like to assure you we capture all consumer feedback to enhance Frigidaire’s overall operations and quality. Again, we thank you for your willingness to share your opinions and for your personal contribution in helping us to better understand and meet our customer needs going forward. We ask that if you have any questions or concerns that you would like to discuss further, please contact us directly. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
A great pro style cooktop
on February 10, 2019
Posted by: zlbh08
from Tulsa, Ok
[This review was collected as part of a promotion.] Everything is perfect...heating options cant be beat. I have the black model and you might want to protect the surface from spatter when frying.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great look and value.
on July 1, 2019
Posted by: Rawills5339
from Mather
[This review was collected as part of a promotion.] Well made, easy to install. Just what we were looking for. Hard to find dark finish that we needed. Seems very well built. Great low end levels.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great!
on August 18, 2019
Posted by: UncleKeith
[This review was collected as part of a promotion.] Everything I hoped I would get with mYbfirst has too
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love my new cooktop!
on August 20, 2019
Posted by: Kathygathome
[This review was collected as part of a promotion.] Have been wanting to change my electric cooktop to gas for some time now. I’m so glad I did. I absolutely love my new Frigidaire 5 burner cooktop. Makes me want to cook more!
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love it
on August 25, 2019
Posted by: Lamike
[This review was collected as part of a promotion.] We got this recently, as my wife wanted a GAS stovetop. After running gas to the location and 110 AC we have gas stove!!!!
Happy wiffe, happy life.
She loves it and so do I.
Happy wiffe, happy life.
She loves it and so do I.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Powder Coat Cracking ---- NO WARRANTY
on September 17, 2019
Posted by: Steve GP
[This review was collected as part of a promotion.] In less than 2 months top black started to show cracks in the finish...we are a family of 2 so no heavy use. NO WARRANTY FOR COSMETIC ITEMS....the finish is showing signs of peeling and cracking after 6 months ….still NO WARRANTY!!! Last Frigidare product purchase ...beware if you like to keep your appliances clean and like new.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, September 18, 2019
Hi, Steve GP.
Thank you for taking a moment to share your experience with us.
We are disappointed to learn you are not happy with your cooktop so far.
Your comments are fundamental in improving our quality and design.
How are you cleaning your cooktop? We recommend when a spill occurs on your porcelain cooktop, blot up the spill with an absorbent cloth. Rinse with a clean, damp cloth, and wipe dry. Try not to use harsh abrasive cleaners on your cooktop. They can scratch the porcelain. Ensure you completely rinse any mild cleaners used from the surface or the porcelain cooktop as this may become damaged during future heating. Please stay away from using spray oven cleaners on your cooktop.
Your cooktop’s one-year limited manufacturer warranty covers the functional components of your appliance, for example, the electrical and gas components.
I have reached out via email to get more details about your experience. Please be on the lookout for an email from us.
For any immediate assistance, we can be reached by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
We appreciate your business with us and looking forward in the hopes of assisting you.
Regards-Derrick
Thank you for taking a moment to share your experience with us.
We are disappointed to learn you are not happy with your cooktop so far.
Your comments are fundamental in improving our quality and design.
How are you cleaning your cooktop? We recommend when a spill occurs on your porcelain cooktop, blot up the spill with an absorbent cloth. Rinse with a clean, damp cloth, and wipe dry. Try not to use harsh abrasive cleaners on your cooktop. They can scratch the porcelain. Ensure you completely rinse any mild cleaners used from the surface or the porcelain cooktop as this may become damaged during future heating. Please stay away from using spray oven cleaners on your cooktop.
Your cooktop’s one-year limited manufacturer warranty covers the functional components of your appliance, for example, the electrical and gas components.
I have reached out via email to get more details about your experience. Please be on the lookout for an email from us.
For any immediate assistance, we can be reached by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
We appreciate your business with us and looking forward in the hopes of assisting you.
Regards-Derrick
Written by a customer while visiting frigidaire.com