Customer reviews from brother-usa.com
Brother - MFC-8480dn Network-Ready Black-and-White All-in-One Laser Printer
Average customer rating
4.2
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
38
4 Stars
17
3 Stars
6
2 Stars
3
1 Star
4
82%of customers recommend this product.
(
55 out of
67)
Customer Reviews for Brother - MFC-8480dn Network-Ready Black-and-White All-in-One Laser Printer
Customer Rating
5
Really like machine 8480dn
on September 18, 2011
Posted by: CCVernetti
from AZ
I have had my Brother MFC8480dn now for over a year and use it for business 5 days a week, I have been very pleased with the scanning and the help you get if you need extra info or downloading problams come up. The machine is speedy and just as efficient as stand alones and seems to keep up with whatever I throw at it. I have never used the fax because I have an online fax system but all other functions are great. Would highly reccommend this machine for anyone looking for handy and reliable.
Thanks CC
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Excellent choice
on September 14, 2011
Posted by: CindyG
from Fremont OH
This was an economical choice and a great one! We are a small real estate office. I use the copy and scan features of the machine many times each day. We already have a dedicated fax line to another machine, so do not use this feature. The copies are crisp, quick and the machine is quiet. The scan feature works great. Very satisfied with my purchase.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Works as expected
on September 12, 2011
Posted by: Vanb
from Rochester, NY
I found the setup to be easy and this machine works as expected.
It's our first Brother machine and we are very happy with it.
It's our first Brother machine and we are very happy with it.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Feelings on my new purchase
on August 27, 2011
Posted by: Sabino
from Tucson AZ
Overall I am very happy with my purchase at this point. I am new to the Brother brand and had reservations regarding my purchase so I would like to hold my final review until I have had and used this product for a longer period of time. However, at this time I do have two comments. First, I am disappointed at the lightness of the print. I would expect a laser printer to print more clearly and darker. second, I was not aware at the time of purchase that I would have to be replacing the drum periodicdally as to just replacing the toner.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Bad Purchase
on August 8, 2011
Posted by: TripleL
I purchased this product for a home based business. I have used it for one month. The copies are ok and it will fax. To set up the scanning process is difficult to figure out and I still can not scan. When printing envelopes they come out so wrinkled you can not use them. I may be returning the machine to Brother.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
AMAZING!!!
on July 20, 2011
Posted by: GU01
from Garden City, GA
I see that everyone writes a full page to describe their experience with this machine. I can say it in just one word...well, actually two, LOVE IT!!!! I do not suffer any paper jams, delays, technical issues, etc...this Brother is a very dependable and durable machine.
Our office "LOVES IT" so much, we now have 3/4 Brother all in one machines...only one more to replace!!! I say it is a definite MUST HAVE!!!
Our office "LOVES IT" so much, we now have 3/4 Brother all in one machines...only one more to replace!!! I say it is a definite MUST HAVE!!!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Typical Brother - Good Mechanics, Poor Software
on February 20, 2011
Posted by: Mensanto
I bought a Brother MFC 8480DN, because I needed a black-only printer with a large capacity laser toner cartridge, to help keep printing costs down. This is a nice, fast printer. It is moderately useful as a fax machine, and useless as a scanner, which is what should be expected from Brother, since they do all of their development in hardware, and almost none in software. (Hey Brother, can you guys imagine what your machines would sell for if they had decent software?) Anyway, you can scan a single page document, but only in .jpg format. This is the same problem that every other Brother MFC machine that I purchased had, which is why I returned them for refunds. If you try to scan a multiple page document, you will get multiple one-page documents in .jpg format, and nothing can be done about it, given the poor customer support. I use the brother as a network printer, plugged directly into my wireless router, and it prints great with both MAC and PC computers. The scanning is the same with both styles of computer, though, one-page documents only. And by the way, you need to re-load the driver software every time you re-start the computer, for some computers, in order to scan. If the scanner software is installed though, you can scan a single page document directly from the Brother MFC 8480DN, by selecting the computer from the list on the Brother MFC 8480DN. That feature seems to work. Also, other non-Brother software will allow you to change the .jpg scanned documents to .pdf, or whatever you like, but it will still be just a one-page document. Everything mechanically on the Brother MFC 8480DN works fine. I didnt use the envelope printer yet, but according to what I read, you just need to release the two blue switches in the rear of the unit, feed the envelopes from the front bypass tray, and realize that they will print and pop out of the rear of the machine. The best printers I ever owned by far have always been Brothers, and this one is no exception. Scanning multiple page documents however is handled by a different brand. The final issue is with the fax. I like that this Brother MFC 8480DN allows me to listen to the phone line for the first few seconds of the call, to hear what is on the other end, so that I can diagnose a failed fax problem. I don't like that when other faxes on the same line try to send, this Brother MFC 8480DN prints them. I dont like that there is no decent record kept of whether a fax was sent successfully, unless I opt to print a full-page report for every fax. Great printer!
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Mixed bag
on September 7, 2010
Posted by: Satheart
from Colorado
The 84801DN is the second Brother MFC I've owned, but has been very disappointing. Every envelope I've printed, and I've tried half a dozen different types, has come out so wrinkled I'm embarrassed to mail it. My flat papers have had no troubles. I e-mailed tech support and had no response. Also, the Low Toner message appeared, and within 15 minutes of additional printing (and during the same appointment) the toner ran completely out. Finally, the cords are located directly above the through printer feed in the back, in the path and in the way of the paper which should feed through the machine. I had none of these problems with my MFC, the predecessor generation to the 8480DN.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com