Customer reviews from brother-usa.com
Brother - MFC-8480dn Network-Ready Black-and-White All-in-One Laser Printer
Average customer rating
4.2
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
38
4 Stars
17
3 Stars
6
2 Stars
3
1 Star
4
82%of customers recommend this product.
(
55 out of
67)
Customer Reviews for Brother - MFC-8480dn Network-Ready Black-and-White All-in-One Laser Printer
Customer Rating
4
MFC-8480
on December 4, 2012
Posted by: sandman61
from Le Mars IA.
I'm very satisfied with this machine but than I only own Brothers products I've tried others in the past they really don't compare. I only regret is not getting a color but there'..s always next time .
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good Fax Machine
on December 3, 2012
Posted by: SARSD
from NC
Good machine - I have had no problems with it.
Some problems with communicating with some computers. This could be a phone line problem.
Some problems with communicating with some computers. This could be a phone line problem.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Duplex copying
on October 24, 2012
Posted by: Vern
from Lorangere, LA
NOT AT ALL satisfied with the duplex copying feature. Purchased, believing that it would copy both sides of a stack of 2-sided documents. WRONG! Brother's 2-sided copying can only be performed on 1 document at a time.
Very dissatisfied. Brother, to me, has deceitful marketing tactics.
Very dissatisfied. Brother, to me, has deceitful marketing tactics.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Workhorse
on June 5, 2012
Posted by: OCPharmacy
from San Juan Capistrano, CA
We own several Brother printers in our pharmacy. This one is located in the pharmacy area to print reports, handle faxes, send out faxes, and make copies. The staff and I have no complaints. I it's an extremely resilient printer.
The one issue I might have is that when two jobs are sent to the printer, the printer gets confused and wants us to use the manual tray rather than queuing the jobs, but I don't want to hold that against the hardware - I think that's probably an issue on the computer side. anyway, great buy!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Printer/Fax/Copier
on March 5, 2012
Posted by: Powakee
from Las Cruces, NM
I bought my first one of these printers about 18 months ago. I run a small civil law office which requires about 3 times the paperwork of regular law offices. This printer/fax/copier is simply the best workhorse printer I have ever had. The bonus is the fax and scanner and the BONUS BONUS is the auto-doc feeder. There just isn't anything bad about this printer. The toner and laser drum thing are reasonably priced and they last a long, long time. I love it and I think BROTHER has one of THE BEST products on the market with this machine. I love it!!! I love it!!! I LOVE IT!!!!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Brother should support their support web site
on February 17, 2012
Posted by: PrinterGuru
from Chattanooga, TN
It would lose the date and time setting when turned off. This was due to outdated firmware. (To check what version firmware the printer has, push the asterisk * and pound # keys simultaneously.) The original unit came with "R" version firmware. Brother's support representatives in PHILIPPINES wanted me to take it in to have the battery replaced. I said no. Brother's web site doesn't even have the updated firmware listed for download. I took the printer back to where I purchased it and swapped it for another unit. The new printer has "S" firmware. Problem solved.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Excellent multi-purpose m/c with a moderate scanne
on January 23, 2012
Posted by: ruchika123
from Austin, TX
I have been using this m/c for quite a bit now and the printer, copier and fax work amazing. However, the scanner is not good at all. It does scan but the image/ pdf is v hazy. So buy at your own risk.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Excellent Machine up to 100,000 pages
on January 19, 2012
Posted by: joyb
from Tennessee
This machine has been great for 2 1/2 years. Replacing the drums and toners were expected periodically, but now I have reached the 100K mark and the fuser and laser needs to be replaced as well as the paper feeder kit. Brother advised me to consider purchasing a new machine since the replacement parts and labor to fix will most likely be more expensive. What a waste! Brother does not even sell these items to consumers. I was advised to contact the nearest authorized service technician about 40 miles away. I am very disappointed with Brother to have such a great machine for only 100K pages!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com