Customer reviews from jbl.com
JBL - On-Ear Headphones - Black
Average customer rating
3.8
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
9
4 Stars
7
3 Stars
4
2 Stars
2
1 Star
2
70%of customers recommend this product.
(
14 out of
20)
Customer Reviews for JBL - On-Ear Headphones - Black
Customer Rating
2
Not bad .... But not worth the price
on January 12, 2017
Posted by: Jsnjoel
from Mangaluru, Karnataka, India
U don't get volume control in this and when I plug it to my phone n hear it's volume is very very less.... I searched for many apps to get extra volume but there are no apps to do so .
No, I would not recommend this to a friend.
Response from jbl.comBy Joe G at Customer Service, Customer Support , January 13, 2017
Thank you for taking the time to provide us with your feedback. We're sorry if you're having issues with our product. If the detachable cable is inserted all the way in to the source and you're unable to use the volume control, it may have developed a fault.
I noticed that you are in India. Please submit a case request at http://in.jbl.com/jbl-other-support-in.html for the cable's pricing and availability.
I noticed that you are in India. Please submit a case request at http://in.jbl.com/jbl-other-support-in.html for the cable's pricing and availability.
Written by a customer while visiting jbl.com
Customer Rating
4
Loveeee
on April 19, 2017
Posted by: christyy98
from Mobile, AL, United States
[This review was collected as part of a promotion.] I won these headphones in a contest and I can honestly say I love them so much. They're a convenient size, have nice soft ear cushions, and a great sound quality. I also like the fact that it's wireless. I definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great headset, but with multiple flaws.
on December 11, 2017
Posted by: RATX5
from Nebraska, United States
The e30 headset is a win in my book, one of my personal favorites out of my collection, but it has numerous downsides. The port for the detachable cable broke within a month of owning the headset under gentle and minimal use. Secondly the headset is an absolute pain to get adjusted to fit comfortably.
Written by a customer while visiting jbl.com
Customer Rating
4
great feutures
on February 6, 2018
Posted by: mawyousef
from dallas tx
I bought this so I can used in phone when I have in lone talking in phone it good sound and good mic
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Fantastic Sound
on February 6, 2018
Posted by: QTB3
from Titletown, WI
I bought these a couple of weeks ago, they have a crisp clean sounds for listening to podcasts and great depth when jamming out to my favorite tunes. My only complaint is they hurt to wear for long periods of time. I wear headphones at work for about 4 to 7 hours a day and after an hour, they start to irritate my ears so I have to take break from wearing them. Love the sounds but I would advise getting over-ear headphones if you intend to listening for long periods of time.
I would recommend this to a friend!
Response from jbl.comBy Nick F, Customer Service, February 7, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
3
Affordable
on February 7, 2018
Posted by: El takos
from Oregon
Just bought them and sound great nice desing and the detachable cord
I would recommend this to a friend!
Response from jbl.comBy Steve S, Customer Service, February 7, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. In case you have any questions, we would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
1
Uncomfortable. Bad design.
on July 30, 2018
Posted by: Sebas02
from Atlanta, GA
These are really uncomfortable and leak sound. They actually fit better if you wear them backwards. The aux cable design is bad, it doesn't fit if you have a phone case.
No, I would not recommend this to a friend.
Response from jbl.comBy Dan E., Customer Service, July 30, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
3
Left and right
on October 13, 2018
Posted by: Jevgenijs
from Latvia EU
If you rotate them, they are more comfy and more durable(change left and right)
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, October 16, 2018
Thank you for your review, Your feedback will be communicated to the proper department to improve our current and future product line. If you encounter problems with your product, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com