Customer reviews from jbl.com
JBL - Earbud Headphones - Black
Average customer rating
3.9
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
23
4 Stars
7
3 Stars
10
2 Stars
7
1 Star
1
68%of customers recommend this product.
(
27 out of
40)
Customer Reviews for JBL - Earbud Headphones - Black
Customer Rating
5
Great sound
on March 29, 2017
Posted by: Rese313
from Roseville, MI, United States
I brought for my niece 14th Birthday and she loves the sound and features.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
The sound awesome!
on March 24, 2017
Posted by: Ong lam
from Los Angeles, CA, United States
I bought this 2 set JBL E10 about a month ago.One for my daughter and other for myself It's light weight design and the sound awesome but the earbuds easy fall out even I tried all 3 set of earbuds provided from the package.it happened the same to my daughter.I'm kind of disappointed of the design.and my neck felt very uncomfortable cause I have to keep my head stay steel or. It will fall out when you move.I hope JBL will improve about this point.Thanks!
No, I would not recommend this to a friend.
Response from jbl.comBy Mike at Customer Service, JBL, March 27, 2017
Thank you for taking the time to provide us with your feedback. We are sorry to hear that you were not satisfied with our product. It is very important that you use the correct size enhancers (rubber tips) to align with arc of the ear perfectly. For any questions or concerns regarding fit and sizing, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing sound for this price
on March 5, 2017
Posted by: Chrissous
from Saint-Étienne, France
Extraordinary sound for this small price, great bass and precise treble, I'm discovering new sonorities in each song, I recommend++ !
I bought the sport earplugs to have a better in ear support, now it's perfect !
The microphone works perfectly
I bought the sport earplugs to have a better in ear support, now it's perfect !
The microphone works perfectly
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
awesome sound, and comfortable at the ear
on February 24, 2017
Posted by: Alonso13
from El Paso, TX, United States
bought it like a month ago, i'm really satisfied with this earbuds,
totally recommended, Great sound, size and good looking.
totally recommended, Great sound, size and good looking.
Written by a customer while visiting jbl.com
Customer Rating
2
Not so great
on February 20, 2017
Posted by: April Showers
Not very happy with my purchase. Too much noise in the movement of the wires. I don't have this problem with the ear buds that came with my ipod. Sound is okay, but not great.
No, I would not recommend this to a friend.
Response from jbl.comBy Joe G at Customer Service, Customer Support , February 23, 2017
Thank you for your review. We appreciate all customer feedback. This information is conveyed to the proper departments as to improve on current and future product designs. We apologize for any inconvenience caused.
If you have any other questions or concerns on products, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to assist you.
If you have any other questions or concerns on products, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to assist you.
Written by a customer while visiting jbl.com
Customer Rating
2
Right earplug cut off
on February 12, 2017
Posted by: Maxime DE
from Malta
I bought this 3 month ago and suddenly while walking it stopped working
No, I would not recommend this to a friend.
Response from jbl.comBy Joe G at Customer Service, Customer Support , February 14, 2017
We're sorry to hear if you're having issues with our product. To determine where the problem is, please try using a different source and ensure the SYNCHROS E10 is plugged all the way in.
I noticed that you are in Malta. If this doesn't help, please contact the store where you purchased it and they will be able to help, or at least guide you to the people that can.
I noticed that you are in Malta. If this doesn't help, please contact the store where you purchased it and they will be able to help, or at least guide you to the people that can.
Written by a customer while visiting jbl.com
Customer Rating
2
Wires aren't good.
on January 23, 2017
Posted by: iw18
from Los Angeles, CA, United States
After recieving two separate pairs of these headphones, I am not satisfied with them. I used them right after taking them out of the package. The sound cuts out on both of them when the wires move. It has to be in a specific position for the sound to come through. I can still use them but, it's very unfortunate to have new ear buds that do not function as they should. I am disappointed. JBL products are normally much better than this.
No, I would not recommend this to a friend.
Response from jbl.comBy Joe G at Customer Service, Customer Support , January 24, 2017
We're sorry to hear if you were not satisfied with our product. What you are experiencing is not normal. Please return it to the store where it was purchased for a warranty exchange, thanks!
Written by a customer while visiting jbl.com
Customer Rating
5
jbl earplugs synchros e10
on January 11, 2017
Posted by: catnip24
from peoria,il
i had jbl decade speakers in the 70's which were the best speakers at that time. my wife wanted earbuds and i saw these jbl's. with my past success with jbl i decided to buy them. i certainly was not disappointed. the sound quality is excellent. crisp highs, great mids and bass. the price was good too.
I would recommend this to a friend!
Written by a customer while visiting jbl.com