Customer reviews from jbl.com
JBL - Bluetooth Wireless Stereo Earbud Headphones - Blue
Average customer rating
2.6
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
6
4 Stars
16
3 Stars
13
2 Stars
6
1 Star
25
44%of customers recommend this product.
(
25 out of
57)
Customer Reviews for JBL - Bluetooth Wireless Stereo Earbud Headphones - Blue
Customer Rating
1
A JBL shame
on February 14, 2016
Posted by: Jacobito
from Guatemala City, Guatemala
I bought the headphones, j46BT model, when they were fully charged, I tried to connect, but it turns out they have a password and I've never been able to use them.
The manuals are a shame.
The manuals are a shame.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
1
No recommendation to purchase this product
on February 16, 2016
Posted by: aquabelle
This product has too short of connectivity range. I purchased this to listen to my music from my phone while I'm working at home. As soon as I walked a few steps away from my phone, the sound keeps getting glitch and losing connection. I have to carry my phone with me at all time not to loose the connection. DO NOT BUY THIS!! Unless you want to carry phone no matter what.
No, I would not recommend this to a friend.
Response from jbl.comBy Karissa , Customer Service , February 18, 2016
We are sorry to hear about the issues you are experiencing with our product. Your headphones come with a one year warranty. Please contact the JBL Customer Support for information regarding your warranty options, thank you!
Written by a customer while visiting jbl.com
Customer Rating
1
Couldn't use them not even once
on March 2, 2016
Posted by: Eddie2016
from Dubai - United Arab Emirates
I bought them for my wife as a present. She couldn't make them work at all. I thought it was that she is not technically savvy but I spent hours and cannot charge them. The manuals are no help at all. I would never recommend to buy this product.
No, I would not recommend this to a friend.
Response from jbl.comBy Karissa , Customer Service , March 6, 2016
We are sorry to hear about the issues you have experienced with our product. Please contact our JBL Customer Service for technical support for your headphones, thank you.
Written by a customer while visiting jbl.com
Customer Rating
1
Disappointed
on April 3, 2016
Posted by: cdjuarez
from Las Vegas, NV, United States
I received these earphones as a birthday present recently and I was excited to use them and they just didn't charge. I thought maybe I was charging them wrong but no that didn't seem to be the problem. Took them back for an exchange thinking I just got a bad pair and once again had the same problem with the second brand new pair. So sad because I really liked the style of them but they are worthless!
No, I would not recommend this to a friend.
Response from jbl.comBy Karissa , Customer Service , April 8, 2016
We are sorry to hear about the issues you are having with our product. Please reach out to JBL Customer Service for technical support and someone will be able to guide you how to charge these headphones properly.
Written by a customer while visiting jbl.com
Customer Rating
1
Sound cuts out frequently
on April 15, 2016
Posted by: Todd33
from Nashville, TN, United States
The headphones charge fine and pair easily, but after music begins it cuts out repeatedly when running or exercising. This renders them useless as I cannot listen to music.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
1
Mine stopped working after 3 months
on April 19, 2016
Posted by: AChavarria
from Nashville, TN, United States
I loved these earbuds while they worked but one day they decided they wouldn't connect via bluetooth. I tried the next day and they would not turn on. Now they won't even light up when connected to the charger. Not sure what to do.
Response from jbl.comBy Karissa , Customer Service , April 22, 2016
We are sorry to hear about the issues you are having with our product. Your headphones come with a one year warranty. Please contact your local JBL Customer Support for information regarding your warranty options, thank you!
Written by a customer while visiting jbl.com
Customer Rating
1
Audio Issues
on April 22, 2016
Posted by: pnguyen8
from Santa Clara, CA, United States
I have used these for a few months now and the sound quality is very poor. There is constant static, especially when my phone is in my pocket. I have other cheaper BT headsets and they don't have this problem.
Response from jbl.comBy Karissa , Customer Service , April 25, 2016
We are sorry to hear that you were not satisfied with our product. Your feedback is highly appreciated and will help us to improve our ability to serve you and other JBL customers. Your headphones come with a one year warranty. Please contact your local JBL Customer Support for information regarding your warranty options, thank you!
Written by a customer while visiting jbl.com
Customer Rating
1
Died after 4 months
on June 14, 2016
Posted by: Ichabod24
from Louisville, KY, United States
I bought these on 2-9-16 and it's 6-14-16 and now they won't even turn on!! I've taken excellent care of them. Kept them in a wooden box when not using and they just quit working. Good product other than the fact they won't work after 4 months use. I do not recommend this product.
No, I would not recommend this to a friend.
Response from jbl.comBy Karissa , Customer Service , June 27, 2016
We are sorry to hear that you were not satisfied with our product. Your feedback is highly appreciated and will help us to improve our ability to serve you and other JBL customers.
Written by a customer while visiting jbl.com