Customer reviews from jbl.com
JBL - On-Ear Bluetooth Headphones - Black
Average customer rating
3.4
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
41
4 Stars
25
3 Stars
17
2 Stars
11
1 Star
26
65%of customers recommend this product.
(
72 out of
110)
Customer Reviews for JBL - On-Ear Bluetooth Headphones - Black
Customer Rating
1
Easily broken
on January 21, 2016
Posted by: music
The bluetooth function broke after 2 weeks of use.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
4
Amazing peace of technology!
on February 25, 2016
Posted by: Rustam
from İstanbul, Türkiye
I bought this realy amazing peace of tecknology one month ago. It's realy cool, except one little things "the power button".
It's realy can be good to put it to another place, I'm always accedentaly turn off my EP because of the position of this button.
All other cases like sound, charge time, battery life time and technich specs are reale greate.
Very good job. Thanks
It's realy can be good to put it to another place, I'm always accedentaly turn off my EP because of the position of this button.
All other cases like sound, charge time, battery life time and technich specs are reale greate.
Very good job. Thanks
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Enjoying headset. How do I register the unit?
on December 19, 2016
Posted by: Teedmk
from Delaware, United States
Received this headset as a gift from my job for 5 years service. Am enjoying the Bluetooth capability. Fit on the ears is a tad tight, but a minor pt. I haven't seen how to register them for warranty coverage? What's the best way?
Teedmk
Teedmk
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on December 29, 2016
Posted by: rkbaker
from Copperas Cove, TX, United States
my husband is so happy with these headphones i got him for christmas!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome Gift!
on December 31, 2016
Posted by: Kerry2berry
from Maryland, United States
I bought it for my husband for Christmas and he loves it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Not bad!
on January 29, 2017
Posted by: Heavyxdx2
from Clarksburg, WV, United States
Customer service at JBL was phenomenal headphones work and sounded great completely happy !!I got a big head I just wish that they would have been a little bit bigger all and all good product great price
Written by a customer while visiting jbl.com
Customer Rating
1
Bad Quality
on July 13, 2017
Posted by: Helio
from Detroit, MI
Very fragile, poor construction. Stopped working 5 months after the purchase, some finishing parts simply dismounted and had to be glued back... Very expensive for the delivered quality. The E40BT is not a good deal.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
2
Didn't last long
on September 5, 2017
Posted by: Jeanie1994
I had these for only 6 months before one side went out. I bought wireless to help avoid such a problem yet it happened anyway! The sound quality was good and they were so comfortable but they're far too expensive to last such a short time. I was really hoping JBL would be able to provide quality headphones that could last longer than that.
Response from jbl.comBy Ren at Customer Service, Customer Support, September 13, 2017
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com