Customer reviews from jbl.com
JBL - Bluetooth Wireless Stereo Over-the-Ear Headphones - Black
Average customer rating
3.6
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
45
4 Stars
22
3 Stars
7
2 Stars
15
1 Star
18
68%of customers recommend this product.
(
63 out of
92)
Customer Reviews for JBL - Bluetooth Wireless Stereo Over-the-Ear Headphones - Black
Customer Rating
1
sucks
on February 12, 2019
Posted by: luigi239
from miami
dont buy it , bought my mine and use it like 3 times and right side wont sound
No, I would not recommend this to a friend.
Response from jbl.comBy JD, Customer Support, February 14, 2019
Thank you for your review, our sincerest apology for the inconvenience. We would like to work with you directly. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Written by a customer while visiting jbl.com
Customer Rating
1
They are horrible
on December 25, 2015
Posted by: Anonymous
from NJ, United States
I got them today on Christmas and they already broke in less than one day now they sound stupid and the bass gets screwed up don't buy
No, I would not recommend this to a friend.
Response from jbl.comBy Randy , Customer Support , December 29, 2015
Thank you for your review, I can understand your concern, Please contact us by visiting the support link above. We will be more happy to help you out.
Written by a customer while visiting jbl.com
Customer Rating
2
Comfortability and sound
on September 15, 2015
Posted by: Annie
from East Hartford, CT, United States
Was waiting for a while and excited when I got it, then put it to work and very disappointed of the bass and comfortably on the headphone. Planning to return them
No, I would not recommend this to a friend.
Response from jbl.comBy Customer Support, October 8, 2015
Thank you for your review. We're sorry the headphones did not work out for you. We are always trying to improve our products. Please contact us directly and let us know what parts on the headphone we can improve.
Written by a customer while visiting jbl.com
Customer Rating
1
Disappointment!
on February 5, 2016
Posted by: Mr Musiclover
from Silkeborg, Denmark
Disappointing technology destroys JBL music devices!
No, I would not recommend this to a friend.
Response from jbl.comBy HARMAN Support, HARMAN Europe, February 10, 2016
Hi,
Sorry to hear about your experience with the JBL Synchros E50BT.
We will reach out to you directly, in order to solve your problem.
Sorry to hear about your experience with the JBL Synchros E50BT.
We will reach out to you directly, in order to solve your problem.
Written by a customer while visiting jbl.com
Customer Rating
4
its good but
on October 9, 2015
Posted by: Alfie baldric
from California, United States
what i have to do when the bluetooth button turns red and keeps beeping help me please :(
Written by a customer while visiting jbl.com
Customer Rating
2
No privacy
on July 10, 2017
Posted by: Ikram
from Saudi Arabia
other people can hear my music while I'm listening with my headphone. that's awkward.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
2
on August 30, 2017
Posted by: LebG
from Johannesburg, Gauteng, South Africa
I have used these headphones for 2 years now and the sponge has started to break apart, the hinges on the right side have cracked, but on the plus side, sound still works.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Balanced sound for pure listeners
on September 10, 2015
Posted by: Caldini
from Portugal
I'm a massive user of headphones. My Beats gets damaged and I bought E50BT headphones. It sounds really balanced. No bass add! The sound it is like it is. As I like it. The highs are crisp. The orverall sound is well defined.
Everything on these headphone is perfect except one thing: the confort. I use to make long airplane trips and I found they are not confortable because the are not around ears...
Everything on these headphone is perfect except one thing: the confort. I use to make long airplane trips and I found they are not confortable because the are not around ears...
I would recommend this to a friend!
Written by a customer while visiting jbl.com