Customer reviews from jbl.com
JBL - 6-1/2" 2-Way Marine Speakers with Plus One Polypropylene Cones (Pair) - White
Average customer rating
1.8
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
3
4 Stars
0
3 Stars
0
2 Stars
2
1 Star
12
20%of customers recommend this product.
(
3 out of
15)
Customer Reviews for JBL - 6-1/2" 2-Way Marine Speakers with Plus One Polypropylene Cones (Pair) - White
Customer Rating
2
fragile
on June 19, 2017
Posted by: mikez
bought boat in 2016, so far three of speaker grills broke, since then all six have been replaced, but two of them do not work, trying to get those replaced. i was told by shop that it is a flaw. newer ones seem to have a better grill, time will tell, hopefully they willl replace the two new ones that are not producing any sound. its been frustrating, and not a cheap boat.
Response from jbl.comBy Joe G at Customer Service, Customer Support , June 20, 2017
Thank you for taking the time to provide us with your feedback. We are sorry to hear that you are not satisfied with our product. This information will be conveyed to the appropriate department to improve our current and future product designs. We apologize for any inconvenience caused.
Written by a customer while visiting jbl.com
Customer Rating
5
Definitely a big step up
on August 2, 2017
Posted by: Don312
from Conneaut Lake, PA, United States
Excellent sound quality. Significantly better than the Sony speakers that the MS6520 replaced.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Break easily!
on June 11, 2017
Posted by: ConcernedOwner
from Richmond, TX, United States
I bought a boat with 6 of these less than a year ago. The boat is stored in enclosed storage when not in use, probably have 40 hours on the boat. That little amount of sun has caused these speaker grills to become brittle and 3 of them broke today. It looks as if the center tweeter or whatever is not supported well enough by the plastic grille/cover.
No, I would not recommend this to a friend.
Response from jbl.comBy Joe G at Customer Service, Customer Support , June 14, 2017
Thank you for the time to provide us with your feedback. We are sorry to hear that you are not satisfied with our product. This information will be conveyed to the appropriate department to improve our current and future product designs. We apologize for any inconvenience caused. If your product is within the 1-year manufacturer's warranty, we would be happy to replace that for you. For your warranty options, please submit a case at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
1
Junk
on June 14, 2017
Posted by: trench256
from New Jersey, United States
They cracked after 2 months on the boat. 4 of 6 had to be replaced. Limited sun and moisture exposure on all of the ones that needed to be replaced too. The grill materials are not marine sufficient, like other reviews here the grills crack and become useless.
Response from jbl.comBy Joe G at Customer Service, Customer Support , June 15, 2017
Thank you for the time to provide us with your feedback. We are sorry to hear that you are not satisfied with our product. This information will be conveyed to the appropriate department to improve our current and future product designs. We apologize for any inconvenience caused. Please submit a case request at www.jbl.com/support-contact.html for information regarding your warranty options.
Written by a customer while visiting jbl.com
Customer Rating
1
Way too fragile!!!!
on June 6, 2017
Posted by: Joe M
from Gulf Coast
My boat came with six of them, they sound good but they are all breaking. The plastic covers don't hold up to the sun and once they crack they are useless. I"ve had my boat 2 months and the 3rd one just broke
No, I would not recommend this to a friend.
Response from jbl.comBy Joe G at Customer Service, Customer Support , June 6, 2017
Thank you for the time to provide us with your feedback. We are sorry to hear that you are not satisfied with our product. This information will be conveyed to the appropriate department to improve our current and future product designs. We apologize for any inconvenience caused.
Written by a customer while visiting jbl.com
Customer Rating
2
Frustrated with grill replacements
on November 26, 2017
Posted by: ACDavis
from Daphne, AL, United States
I was on here looking for speaker grill replacements and noticed a lot of similar reviews. I have a 2 year old Sea Hunt, and need grill replacements for all 6 of my speakers. There are 4 that are broken/cracked, and the other 2 are brittle and about to break. Is there a recommended replacement that won't do the same thing?
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, November 30, 2017
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
1
Avoid if in the sun
on May 29, 2017
Posted by: miker7658
from Miami, FL, United States
My boat came with six of them, they sound good but all the ones in the sun broke. The plastic covers don't hold up to the sun and once they crack they are useless.
No, I would not recommend this to a friend.
Response from jbl.comBy Jay at Customer Service, Customer Support, May 31, 2017
We are sorry to hear about what you experienced with our product and thank you for the time to provide us with your feedback. Of course, most everything wears down faster when consistently exposed to direct sunlight. The big question is, how long has it been exposed. If it's a year, this is unacceptable. If it's 10 years or something like that, this would make sense and would be considered fairly normal. If you can provide further details, please submit a case at www.jbl.com/support-contact.html and our Customer Service team will be glad to assist you.
Written by a customer while visiting jbl.com
Customer Rating
1
Plastic covers have all cracked
on August 27, 2017
Posted by: FrankT
from Wilmington, NC, United States
I have always been a JBL fan. These speakers sounded good but within a year and 4 months all 4 covers have cracked making them worthless. These were factory mounted on my Nautical Star boat I am also contacting them to inform them of my dissatisfaction with these speakers.
No, I would not recommend this to a friend.
Response from jbl.comBy Jay at Customer Service, Customer Support, August 31, 2017
Thank you for taking the time to provide us with your feedback. We are sorry to hear that you are not satisfied with our product. This information will be conveyed to the appropriate department to improve our current and future product designs. We apologize for any inconvenience caused.
Written by a customer while visiting jbl.com