Customer reviews from hoover.com
Hoover - T Series WindTunnel Rewind Bagless Upright Vacuum Cleaner - Sage Green Metallic
Average customer rating
3.4 out of 5
3.4
(381 Reviews)
Open Ratings Snapshot
Rating breakdown 381 reviews
5 Stars
145
4 Stars
74
3 Stars
28
2 Stars
41
1 Star
93
59%of customers recommend this product. 
(
214 out of 361
)
Best Buy Privacy Policy
Customer Reviews for Hoover - T Series WindTunnel Rewind Bagless Upright Vacuum Cleaner - Sage Green Metallic
Customer Rating
4 out of 5
4
Hoover vs Shark
on January 28, 2017
Posted by: Cincy
from Cincinnati, OH, USA
Verified Purchase:Yes
I purchased a Shark. It broke in less than 3 months and parts were on back order for 2. Took the refund and bought a Hoover. Good vacuum sweeper. No complaints.
I would recommend this to a friend!
Written by a customer while visiting hoover.com
Customer Rating
5 out of 5
5
Got my hoover about three weeks ago and it's great. It picks
on March 20, 2015
Posted by: barnfox
from Geneseo, NY, USA
Verified Purchase:Yes
Got my hoover about three weeks ago and it's great. It picks up so much more dirt than my other vacuum cleaner. Matter-a-fact I just got done vacuuming my livingroom when the doorbell rang. FedEx left it at my door, so I decided I was going to vacuum again. What a shock! The Hoover vac got so much more dirt out of my carpet. I have in door cats and it does a great job on everything.
I would recommend this to a friend!
Written by a customer while visiting hoover.com
Customer Rating
4 out of 5
4
Nice looking VAC
on April 27, 2016
Posted by: Greatgrandma
from :Little Rock AR
Verified Purchase:Yes
I have had this vacuum several years, and it is the only one that would work on the new carpet I selected. And for the money it is great. The only negative thing is that it has squeaky wheels.
I would recommend this to a friend!
Written by a customer while visiting hoover.com
Customer Rating
1 out of 5
1
Might as well use a broom
on June 22, 2014
Posted by: teptep
from Missoula, MT, USA
Verified Purchase:Yes
I bought this and was so excited for a vacuum that would actually work. After 3x of using this vacuum the belt broke and I had to replace it. Even before replacing and since replacement it hasn't picked up ANYTHING. The hose does wanders, but that leaves me to go foot by foot on my hands and knees using the hose. I could go over the same tiny shred of paper 20x and it still pitifully sits there.
Response from hoover.comBy hooverpwrhooverpwrApril 21, 2022
Hi TepTep! I know that is frustrating. I've shared this in other responses I believe but the T-Series was the very first vacuum I had in my very first apartment here in Cleveland and it served me well.

I have a pretty good idea of what's going on so I put together this quick video: http://youtu.be/j2RQs0rut-A with some tips I think will help. If it doesn't, just let me know. Thanks!
Written by a customer while visiting hoover.com
Customer Rating
3 out of 5
3
upholstery tool is a joke
on June 29, 2016
Posted by: watermom
from Northwest Washington
Verified Purchase:Yes
I love most things about this vacuum, but the upholstery tool keeps losing suction. I've cleared out any blockages, made sure the belt is not hindered, cleaned the brush section - nothing helps. I've now gone through 2 tools! Disappointed in this feature. Vacuum is less than a year old.
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwrhooverpwrApril 21, 2022
Hi watermom! The upholstery tool on your WindTunnel T-Series should continue to have suction. We want to help. The tool is powered by suction from the hose. If there's a clog in the hose this can cause the tool to no longer work. Please disconnect both ends of the hose from the unit and use a broom stick to completely clear. Once the hose is clear you should feel strong suction from the hose, and the tool will begin to work normally. If further assistance is needed feel free to give us a call at 1-800-944-9200 M-F from 8am-6pm EST. We're here for you!
Written by a customer while visiting hoover.com
Customer Rating
4 out of 5
4
Nice vac / great price!
on October 28, 2015
Posted by: Peter R
from Buffalo, NY, USA
Verified Purchase:Yes
Pros: good suction, easy to handle (18 lbs), nice overall design, 2 year warranty, fair price, does a nice job of cleaning up dog hair. Cons: hose is too short, placement of on/ off button (should be on top of handle). We have owned for 1 month. Overall I would recommend this attractive bagless vac, you will be hard pressed to find a nicier model for under $100.
I would recommend this to a friend!
Written by a customer while visiting hoover.com
Customer Rating
2 out of 5
2
It's a scream(er)
on September 7, 2019
Posted by: Kay2
from Long Beach, CA
Verified Purchase:Yes
Has great suction, easy on-board tools. I upgraded with a longer hose. Problems are: it runs hot and it's very noisy.
No, I would not recommend this to a friend.
Written by a customer while visiting hoover.com
Customer Rating
3 out of 5
3
Nice unit, cord rewind does not work
on February 12, 2016
Posted by: Gemma 2
from Reno, NV, USA
Verified Purchase:Yes
I bought my Hoover Wind Tunnel 12 amp. November 2015. The unit works great and is lightweight, easy to clean and fits in tight spaces. The one complaint I have is with the push button rewind. Mine does not work at all. Not even a little. I have watched all the YouTube videos and tried pulling out the cord to the yellow mark and nothing happens. While it is an inconvenience for me , it is something I can live with. I just wrap the cord and put the Unit in the closet. If the auto rewind cord is an important selling feature. Ask the sales people to let you take the unit out of the box and pull out the cord. Make sure it works before leaving the store.
I would recommend this to a friend!
Response from hoover.comBy hooverpwrhooverpwrApril 21, 2022
Hi Gemma 2! You shouldn't be having any issues with the cord rewind feature under normal use. The cord can jam if it's pulled put past the red tape. If this happens you'll need to bring it in for service. To locate your nearest center please visit: http://hoover.com/locator/. Hope this is helpful!
Written by a customer while visiting hoover.com
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