Customer reviews from hoover.com
Hoover - T Series WindTunnel Rewind Bagless Upright Vacuum Cleaner - Sage Green Metallic
Average customer rating
3.4
(381 Reviews)
Rating breakdown 381 reviews
5 Stars
145
4 Stars
74
3 Stars
28
2 Stars
41
1 Star
93
59%of customers recommend this product.
(
214 out of
361)
Customer Reviews for Hoover - T Series WindTunnel Rewind Bagless Upright Vacuum Cleaner - Sage Green Metallic
Posted by: ShanS
from frederick, md
Verified Purchase:Yes
I have hardly used this vacuum. The first time I tried to do multiple rooms it started overheating & shutting down. It can take from 2 hours to over 24 hours for it to start working again. In addition, the suction tube (hand tool) does not have any suction.
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
Hi ShanS! It sounds like your WindTunnel T-Series is overheating. We want to help. Please take a look at this quick troubleshooting video here: http://bit.ly/1jvx3tW. Complete these steps to get your Hoover running like new!
Written by a customer while visiting hoover.com
Customer Rating
1
Touchy Hoover
on August 27, 2012
Posted by: Anonymous
from SF Bay Area
Verified Purchase:No
I was very excited about this hoover. I wanted one with a hose as my old one was just an upright with no attachments. On this model, the hose is really short, in order to vacuum the cobwebs from the ceiling I must lift the whole unit up on a chair. But the most irritating thing is that I have oriental rugs with fringe and when I go over the smallest length of fringe, the belt comes off AND it is a real pain in the neck to put it back on. It takes a heck of a lot of strength. The design is really poor because the belt has nothing holding it on the end of the metal rod. I would not buy this model again.
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
Thank you for your feedback. We are sorry to hear about your issues with the hose and cleaning rugs. Please do not place your cleaner on furniture, as it may result in injury or damage. Going over fringe on a carpet can jam the brush roller and pull or snap your belt. Try adjusting the height setting to a higher setting. If you continue to have issues, please do not hesitate to call our Customer Care Department. 1-800-944-9200, 8am - 7pm, M-F EST. Thank you!
Written by a customer while visiting hoover.com
Customer Rating
3
Attachments do not work, good otherwise
on January 3, 2013
Posted by: JGE
from Denver, CO
Verified Purchase:No
I got this vacuum specifically for dog hair, and it works well for picking that up. It leaves the floor much cleaner than my previous vacuum, and the suction has not waned with use. I have noticed a couple of design issues: 1. The power cord return was excellent at first, but now works very slowly or not at all. Because there is no other place to wrap the cord, trying to work the cord back in without the rewind can be difficult. I end up pulling the whole cord out and waiting for it to slowly rewind. 2. The attachments never had suction. This is especially difficult because that means the machine is basically useless for stairs. For some reason, every time I attach a hand tool to the hose, the air just blows out from where the hose was connected for upright vacuuming instead of creating suction in the hose for the tool. Overall, the bagless upright is extremely easy to use and clean. The main flaw is not being able to use the attachments. If not for that, I would readily recommend this vacuum as an excellent value for the price.
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
The tools should definitely work properly. The good news is your cleaner has a 2-year manufacturer's defect warranty. Visit http://hoover.com/locator/ for a list of service and warranty dealers.
Written by a customer while visiting hoover.com
Posted by: SZB1
from Worthington
Verified Purchase:Yes
Easy to transition to attachments; picks up all the dog fur; easy for my kids to use.
I would recommend this to a friend!
Written by a customer while visiting hoover.com
Posted by: JLMusicStudio
from Tampa, FL
Verified Purchase:Yes
I can't believe how much this vacuum sucked up the 1st time I used it! It grabbed so much cat hair I was astounded. I am a neat freak, so was blown away by how much my old Bissell 12-amp bagless had missed. I was so happy to use this one, I vacuumed TWICE just to see how much dirt I collected. ha ha. It is So easy to use, the tools are fantastic. I especially love the powered hand tool to clear pet hair from my chaise, sofa, chairs, cushions. This thing has such great suction, it grabbed pet hair from far away while I was using the tool on baseboards! Easy to empty, though I use a damp papertowel to pull out pet hair that doesn't easily drop out. No prob! I am thrilled to have made such a good purchase at such a bargain price.
I would recommend this to a friend!
Written by a customer while visiting hoover.com
Posted by: AnnLa
from Buffalo, NY, USA
Verified Purchase:Yes
I have owned this for about 5 years. Cleans very well and has a long cord. I did break the bottom latch to the dirt cup recently. I just have to be careful when I remove it to empty. I do empty every time I vacuum.
I would recommend this to a friend!
Written by a customer while visiting hoover.com
Posted by: mgiarr
from Centreville, VA, USA
Verified Purchase:Yes
Loved the vacuum when I bought it but after about a year the thing overheats and shuts off. I have tried changing the filters and looking for clogs but nothing helped. It will run now for about 10 minutes before it shuts itself off. Very disappointed in this product.
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
Hi mgiarr, I see you mentioned you've searched for possible clogs and changed the filters but I would like to provide extra steps that may be helpful and will get your cleaner working as it should. First, remove both ends of the hose off the cleaner. Run a broom handle through hose to knock out any possible clogs. Return hose to cleaner. Remove dirt cup and empty. Open dirt cup lid by pushing up on a small lip located underneath the Hoover emblem. You will see a foam filter. Rinse filter under warm running water, then sit on it's side and allow to air dry for 24 hrs. Remove any carpet fibers or debris from underneath the cleaner where the brushes are located. Hope this helps!
Written by a customer while visiting hoover.com
Posted by: Chigger Lick
from Undisclosed
Verified Purchase:Yes
I just got my new Windtunnel bagless upright. Pretty easy to assemble. Good clear instructions on assembly and use. Shocked at how much it picked up in one small area! Delighted at its power. Don't even mind the ugly color! Now, if it will just last a good long time...
I would recommend this to a friend!
Written by a customer while visiting hoover.com